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ERROR CODE AND TROUBLESHOOTING
8 - 264
8.5 Other errors
8.5.1 Operation cannot be performed (operation from the control panel
is not successful) after installing the option(s) such as Wireless
LAN module.
Check if the optional board is installed properly.
8.5.2 The connection to the Wireless LAN cannot be made even though
it is set to "Enabled".
The connection state and settings of the Wireless LAN can be checked with [USER
FUNCTIONS] ? [ADMIN] ? [WIRELESS LAN] ? [SETTING CHECK].
Confirm the settings with the administrator.
* "NIC INITIALIZING" does not disappear at the time of the power being turned ON and it
disappears after 6 minutes with the NIC initializing time-out. In this case, the
connection to the Wireless LAN did not succeed even though "NIC INITIALIZING"
disappears.
* The connection to the Wireless LAN cannot be made if the Access Point to be
connected is not found or security settings are not correct.
8.5.3 Abnormality when the power is turned ON
Check that the cable and harness of the fuser unit are not caught.
If the protection function of the fuser unit detects them being caught, the power cannot be
turned ON.
8.5.4 "Authentication Failed" is displayed
1. Reset the service password
Reset the service password by accessing [USER FUNCTIONS] ? [ADMIN] ?
[GENERAL] ? [PASSWORD SETUP] ? [RESET SERVICE PASSWORD].
2. Initialize the SRAM
Refer to P.9-27 "9.2.7 Precautions and Procedures when replacing SRAM board",
and perform “[D] Initialize SRAM system storage area” and following steps
3. Replace the SRAM board
Refer to " P.9-27 "9.2.7 Precautions and Procedures when replacing SRAM board",
and perform", and replace the SRAM board.
8.5.5 Hard disk full error "H04" is displayed
Perform the following, referring to P.9-15 "9.2.3 Precautions and procedures when
replacing the HDD"
1. Back up the user data
(1) [A] Back up data in HDD
(2) [B] Print out "FUNCTION LIST FOR MAINTENANCE"
(3) [C] Print out "FUNCTION" list
2. Initialize the HDD
(4) [E] Replace / Format HDD
Step 2 for replacing the HDD is unnecessary.
3. Restore the user data
(5) [F] Reset user's setting items and restore data/information
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