Toshiba e-STUDIO657 - 8.2.5 TopAccess related error

e-STUDIO556/656/756/856/557/657/757/857 © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 28
8.2.5 TopAccess related error
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
5010 - Internal setting error: There is a print job,
a proof print job, a private print job, a
print job without a set department code,
a scan job or a fax job remaining in this
equipment.
P. 8-190
5012 Registration Error
(e-STUDIO556/656/756/856)
Authentication error: A temporary
password downloaded from e-Bridge
and entered in this equipment is not
valid, or the permanent password set in
the e-Bridge is not valid.
P. 8-190
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5013 Communication Error with eBR2
Server
(e-STUDIO556/656/756/856)
e-Bridge communication error:
Communication is attempted while the e-
Bridge is enabled for some reason such
as version upgrade.
P. 8-190
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5014 SSL Certificate Not Found
(e-STUDIO556/656/756/856)
No SSL certificate: There is no SSL
certificate or the certificate is not in a
correct file format.
P. 8-190
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5015 Invalid SSL Certificate
(e-STUDIO556/656/756/856)
Invalid SSL certificate: SSL certificate is
not valid.
P. 8-191
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5016 SSL Certificate expired
(e-STUDIO556/656/756/856)
Expired SSL certificate: SSL certificate is
expired.
P. 8-191
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5017 Other SSL Error
(e-STUDIO556/656/756/856)
Other SSL certificate related error: SSL
certificate is invalid.
P. 8-191
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5018 Invalid DNS Error
(e-STUDIO556/656/756/856)
Invalid DNS error: DNS address is
invalid.
P. 8-192
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5019 Connection Error
(e-STUDIO556/656/756/856)
Connection error: Settings for initial URL
and proxy are incorrect.
P. 8-192
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
501A Proxy Error
(e-STUDIO556/656/756/856)
Proxy error: IP address or port for proxy
setting is invalid.
P. 8-192
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
501B Incorrect URL
(e-STUDIO556/656/756/856)
No URL (host/port) or invalid path: Initial
URL is invalid.
P. 8-192
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)