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ERROR CODE AND TROUBLESHOOTING
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[5030] HTTP communication error
[50FF] eBR2 internal error
[5110] Toner cartridge detection error
[5BD0] Power failure during restoration
Replace parts Remarks
Classification Error item
Communication error with external
application
An error in the HTTP communication
Check item Measures
Setting
Check the URL for communication.
Check that the valid IP address is assigned to connect to the server.
Classification Error item
MFP internal error A fatal error occurred in the MFP
Check item Measures
Setting
Restart the MFP, and then try again.
Classification Error item
TopAccess related error
Check item Measures
Setting
Check if the toner cartridge is installed properly.
Check if the toner cartridge detection sensor operates properly.
Replace parts Remarks
Classification Error item
TopAccess related error
Check item Measures
Setting
Check if the power cable is connected properly and is inserted securely.
Check if the power voltage is unstable.
Reattempt the restoration of the database (Address Book, templates, F-
code (Mailbox) or user information).
Replace parts Remarks
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