e-STUDIO556/656/756/856/557/657/757/857 © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 216
[8022] Authentication Failure
[8023] Can not contact Authentication Server/Switch
[8024] Certificate verification Failure
[8031] IKEv1 certification failed
[8032] IKEv1 wrong proposal chosen
Classification Error item
Network error Failed in 802.1X authentication.
Check item Measures
Setting
Check the user credential.
Classification Error item
Network error Failed in connection to authentication server and switch.
Check item Measures
Setting
Check connectivity to switch or server.
Classification Error item
Network error Failed in verification of certificate.
Check item Measures
Setting
Check if a valid certificate is installed.
Classification Error item
Network error Ipsec error for ikev1 certification failed
Check item Measures
Setting
Check
1. CA and user certificate in both MFP and remote peer - certificate
timestamp and IPsec Certificate template should be valid.
2. CRL DP server name is mapped in MFP’s host table or DNS entry.
3. Certificate against CRL.
Classification Error item
Network error Ipsec error for wrong proposal chosen
Check item Measures
Setting
Check the IKEv1 IPsec proposal parameters (like encryption/authentication
algorithms, DH group, authentication methods) in MFP and peer machine.
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