User’s Manual 10-25
Troubleshooting
Video Playback
Recovery Discs
Problem Procedure
DVD does not play 
smoothly when using 
the Windows Media 
Center of the DVD 
playing software
Try setting the configuration in the BIOS setup. 
However, note that when the BIOS setup 
configuration is modified, the power saving 
function of PCI Express becomes disabled. Refer 
to Chapter 7, HW Setup for more information.
Set the PCI Express Link ASPM in the BIOS 
setup using the following steps:
1. Press the F1 key. The BIOS setup screen will 
appear.
2. Set the PCI Express Link ASPM to Disabled 
in BATTERY.
3. Press the END key. A confirmation message 
will appear.
4. Press the Y key. The BIOS setup will 
terminate and the computer will reboot.
If you are still unable to resolve the problem, 
contact your reseller, dealer or service provider.
Problem Procedure
The following message 
appears when 
executing Recovery 
Disc Creator.
"The Recovery Disc 
Creator can not be 
launched because 
there is no 
recovery 
partition."
You will see this message if you have previously 
chosen to remove the partition and are trying to 
create "Recovery Media".
When there is no recovery partition, the 
Recovery Disc Creator cannot make Recovery 
Media.
However, if you have already created a 
"Recovery Media", you can use it to restore the 
recovery partition.
Simply follow the instructions in Restoring the 
pre-installed software from your created 
Recovery Discs section in Chapter3, Getting 
Started.
You will be directed to select "Restore Original 
Factory Image" from the drop-down menu.
If you have not created "Recovery Media", 
please contact TOSHIBA support for assistance.