TP-Link TD-W8901G Advanced Troubleshooting Guide

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Content
Summary ................................................................................................................................................................... 3
Troubleshooting Flow Chart and Resolutions .......................................................................................................... 3
Check 1 ................................................................................................................................................................. 3
Check 2 ................................................................................................................................................................. 4
Check 3 ................................................................................................................................................................. 4
Note 1 ................................................................................................................................................................... 5
Note 2 ................................................................................................................................................................... 5
Resolution 1 .......................................................................................................................................................... 6
Resolution 2 .......................................................................................................................................................... 6
Resolution 3 .......................................................................................................................................................... 6
Resolution 4 .......................................................................................................................................................... 6
Resolution 5 .......................................................................................................................................................... 7
Q1. How do I restore my modem router’s configuration to its factory default settings? ................................... 9
Q2. What can I do if I don’t know or forgot my password? ................................................................................. 9
Q3. Why can’t I open some websites like www.msn.com or it opens very slowly? ............................................ 9
Q4. What can I do if I cannot access the web-based configuration page? ........................................................ 10
Q5. How to get the technical support from TP-LINK? ........................................................................................ 15

TP-Link TD-W8901G Specifications

General

Wireless Speed	Up to 54Mbps
Frequency Band	2.4GHz
ADSL Speed	Downstream: up to 24Mbps, Upstream: up to 3.5Mbps
Wireless Standards	IEEE 802.11g, IEEE 802.11b
ADSL Standards	ITU-T G.992.1 (G.dmt), ITU-T G.992.2 (G.lite), ITU-T G.994.1 (G.hs)
Ports	4 x 10/100Mbps LAN, 1 x RJ-11 ADSL
Antenna	1 x Fixed
Security	64/128-bit WEP, WPA
Protocols	TCP/IP, PPPoE, PPPoA, DHCP
Weight	0.6 lbs (273g)