Problem 2: Unable to log in to the switch local management interface.
Problem 1. Forgot the switch username and password (how to restore factory settings).
Problem 3. Configuration disappears after power failure.
Please check by:
2. If you manage the switch through a local computer, make sure that the IP address of the local computer and the IP
parameters of the switch are in the same network segment;
1. Observe the status of the indicator light, check whether the corresponding port cable is connected normally, and confirm that the port
Press and hold the Reset button until all port indicators turn on and off. After releasing it, the switch will restart and
restore to factory default settings.
3. Check the network connection through the Ping command. Enter the "cmd" command through "Start" ÿ "Run" and
click "OK" to open the command window. Enter ping 127.0.0.1 to check whether the TCP/IP protocol of the computer
is installed; Enter ping 10.18.18.251 ( the current IP address of the switch) to check whether the connection between
the computer and the switch is normal.
If the physical port is not disabled, you can use another physical port to log in to the switch;
The switch configuration takes effect in real time, but you must click Save Configuration before powering off.
Appendix A Common Troubleshooting
Common troubleshooting 09
Full 10 Gigabit Cloud Management Switch Installation Manual
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