76 | Trivel.com
WARRANTY TERMS
By the present, Trivel gives notice to the
owner or the user of an Electrically Assisted
Vehicle of the provisions of the limited
warranty that Trivel offers the owner
following the purchase of the equipment
from an authorized Trivel dealer.
Warranty against hidden defects
Trivel warrants to the owner that its
equipment, when new, is exempt from hidden
defects. Should the owner discover what he
believes is a hidden defect, he must notify
Trivel in writing within three (3) days from
the moment when he or she first becomes
aware of said defect in order to give Trivel the
opportunity to correct said defect if possible, at
the sole discretion of Trivel and provided Trivel
can establish said hidden defect is present
before the expiration of the warranty.
Warranty against apparent anomaly
The owner must verify the apparent
condition, the quantity and the contents
of the equipment following the purchase
and, on the same day, must immediately
proceed with a complete inspection of it
with the help from the owner’s manual.
If there is damage, if a part is missing or is
damaged, if the equipment is broken, or if
there are other problems of the same kind
(hereafter known as: ‘Apparent anomaly’),
the owner must contact the dealer
immediately and notify Trivel within three
(3) days from the date of purchase from
the dealer by registered letter, a receipt for
which must be kept for reference. Should
the owner not advise of the Apparent
anomaly within the prescribed time
period, Trivel shall not be responsible for
any prejudice suffered by the owner due to
the Apparent anomaly and the equipment
shall be deemed free of any Apparent
anomaly when purchased and the owner
deemed satisfied with the purchase.
Propulsion system warranty
Trivel warrants to the owner that the
propulsion system included with the
equipment, when new, is in good
working condition. This warranty
shall expire twenty-four (24) months
following the purchase date of the
equipment from the dealer. The
propulsion system is defined as including
the control display, the accelerator
components, the motor, the wiring
cluster parts and the electric cables.
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