True ES700 - Page 55

CHAPTER 7: ADDITIONAL INFORMATION
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TROUBLESHOOTING GUIDE (continued):
Malfunction
Possible Cause
Corrective Action
Heart rate is
displaying
erratically or not
displaying
Transmitter belt contacts are not
making good contact with the
skin
Readjust the transmitter belt so that it is in full contact with
the skin
Contacts on the transmitter belt
are not moist
Moisten the contacts on the transmitter belt
Transmitter belt is not within 3
feet (1 meter) of the heart rate
receiver
Adjust your position on the belt so that you are within 3 foot
(1 meter) of the console
Transmitter belt is not the correct
frequency or is encoded
Polar equip or compatible receiver use 4.8kHz un-encoded
receiver
The battery inside the transmitter
belt is depleted
replace the transmitter belt with a compatible transmitter belt
Another user wearing a
compatible transmitter strap is
within 3 foot (1 meter) of the unit
Move the units so that there is more space in-between units
Environmental interference from
high voltage power lines
Move the unit to another position within the room or move
the cause of the interference until heart rate reading are stable.
If the probable source of interference is plugged into the same
outlet move the suspect source to another outlet.
Environmental interference from
computers
Environmental interference from
motor driven appliances
Environmental interference from
cell or cordless phone
Environmental interference from
Wi-Fi router
Fault Code
Definition
Corrective Action
Serial Error
Loss of communication between
the upper board and brake motor.
Power cycle unit
Contact True Fitness Customer Service Department
Motor Error
No movement detected from the
brake motor.
Power cycle unit
Contact True Fitness Customer Service Department