Trust Automation, Inc. TA333 High Power Linear Servo Amplifier
10-Apr-09 Page 36 of 38
6.0 Warranty
Trust Automation Inc.
(Limited 1 Year Warranty)
GENERAL - All hardware products sold by Trust Automation Inc. are warranted against defects in material
and workmanship for a period of one (1) year from the date of shipment. If you believe that a Trust
Automation Inc. hardware product you have purchased has a defect in material or workmanship, or has failed
during normal use within the warranty period, please contact Trust Automation Inc. at (805) 544-0761 for
assistance and/or a Return Material Authorization Number (RMA#).
If product repair or replacement is necessary, the Customer will be responsible for all return shipping charges,
freight, insurance and proper packaging to prevent damage in transit, whether or not the product is covered
by this warranty. During the warranty period, product determined by Trust Automation Inc. to be defective in
form or function will be repaired or, at Trust Automation Inc.'s option, replaced at no charge. Trust
Automation Inc. will pay the return shipping charges (ground for US based shipments, most economical air for
international shipment. Customer may elect to change shipment method and pay the difference.), for products
that have been repaired or replaced. All duties and taxes remain the responsibility of the customer. All
shipments of repaired or replaced products will be F.O.B. at Trust Automation Inc. headquarters in San Luis
Obispo, California.
For tracking purposes, products to be repaired or replaced must be returned to Trust Automation Inc. with a
Trust Automation Inc. RMA#, and a Purchase Order. The standard charge for non-warranty repair work is
$120 per hour, plus parts with a minimum charge of $120. Trust Automation will provide repair cost estimate
prior to performance of out of warranty repair work.
Material and workmanship used in the repair and replacement of Trust Automation products under this
warranty are warranted additionally against defects for a period of ninety (90) days from the date of return
shipment to the customer.
LIMITATIONS - This warranty does not apply to damage resulting from accidents or any Customer actions,
such as mishandling, misuse, improper interfacing, operation outside of design limits, improper repair, or
unauthorized modification. No other warranties are expressed or implied. Trust Automation Inc. liability shall
be limited to the actual purchase price of any defective unit or units of equipment to which a claim is made,
and shall in no event include the Customer's manufacturing costs, lost profits or goodwill, or any other direct,
indirect, special, incidental or consequential damages.
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