TSC Alpha-30L User Manual

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SD card is unable to use
* SD card is damaged.
* SD card doesn’t insert correctly.
* Use the supported capacity SD card.
* Insert the SD card again.
Poor Print Quality
* Media is loaded incorrectly
* Dust or adhesive accumulation on the print
head.
* Print density is not set properly.
* Print speed is not set properly.
* Print head element is damaged.
* Reload the supply.
* Clean the print head.
* Clean the platen roller.
* Adjust the print density and print speed.
* Run printer self-test and check the print head test pattern if
there is dot missing in the pattern.
* Change proper media roll.
* Make sure the print carriage is closed properly.
Missing printing on the left or right
side of label
* Wrong label size setup.
* Set the correct label size.
Irregular printing
* The printer is in Hex Dump mode.
* Turn off and on the printer to skip the dump mode.
Skip labels when printing
* Label size is not specified properly.
* Sensor sensitivity is not set properly.
* The media sensor is covered with dust.
* Check if label size is setup correctly.
* Calibrate the sensor by Auto Gap or Manual Gap options.
* Clear the sensor by blower.
RTC time is incorrect when reboot
the printer
* The battery has run down.
* Check if there is a battery on the main board.

TSC Alpha-30L Specifications

General

Color	Yes
Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Printable dot numbers	8 dot
Maximum printing width	72 mm
Core diameter	12.7 mm
Media thickness	0.06 - 0.16 mm
Maximum roll diameter	67 mm
Supported paper width	80 mm
Ethernet LAN	No
Optional connectivity	Bluetooth, USB 2.0
Connectivity technology	Wired & Wireless
Internal memory	128 MB
Built-in barcodes	1D, 2D, China post, Code 11, Code 128 (A/B/C), Code 39, Code 49, Code 93, Deutsche Post Identcode, Deutsche Post Leitcode, EAN128, EAN13, EAN14, EAN8, ITF-14, Interleaved 2/5, LOGMARS, PLANET, Standard 2/5, TELEPEN, UPC-A
Page description languages	ESC/POS, TSPL-EZ
Display	LCD
Control type	Buttons
Product color	Black, Grey
Display diagonal	2.3 \
Display resolution	320 x 240 pixels
Battery capacity	3030 mAh
Warranty period	2 year(s)
Storage temperature (T-T)	-30 - 70 °C
Operating temperature (T-T)	-20 - 50 °C
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth	79 mm
Width	117 mm
Height	173 mm