TSC TDP-225 Series - Page 29

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LCD display (Option for TDP-225/324 model)
This section lists the LCD display messages that you may encounter when operating the printer. Also, it provides solutions.
Messages
Possible Cause
Recovery Procedure
Head Open
* The printer top cover is open.
* Please close the top cover.
No Paper
* Running out of label.
* The label is installed incorrectly.
* Gap/black mark sensor is not calibrated.
* Supply a new label roll.
* Please refer to the steps in user’s manual to
reinstall the label roll.
* Calibrate the gap/black mark sensor.
Paper Jam
* Gap/black mark sensor is not set properly.
* Make sure label size is set properly.
* Labels may be stuck inside the printer
mechanism.
* Calibrate the gap/black mark sensor.
* Set label size correctly.
Out of Mem
* The space of FLASH/DRAM or MicroSD card
is full.
* Delete unused files in the FLASH/DRAM or
MicroSD card.
Take Label
* Peel function is enabled. Waiting user to take
label away to print the next label.
* Please take the label away to print the next label
if peeler module is installed.
* If peeler module is installed and label is been
taken away, but the message remains. Please
check if the peeler module connector is
connected to main board properly.
* If peeler module is not installed, please disable
the peeler function.
Cutter Error
* Cutter jam.
* There is no cutter installed on the printer.
* Cutter or cutter driver circuit board is
damaged.
* Remove the jammed label.
* Make sure the media thickness is equal or less
than 0.19mm.
* Replace the cutter or cutter driver circuit board.