18
TROUBLESHOOTING
Issue Possible Cause(s) Resolution
F2: Low Temp
During Cook
- Oven power interrupted.
- Excessive load.
- Oven is not clean.
- Oven not fully warmed up.
- Defective heater.
- Blower motor not running.
- Low supply voltage.
- Verify wall circuit breaker is on. Reset breaker
and then power oven back on.
- Reduce load.
- Clean the oven following the weekly cleaning
instructions on pages 6-8.
- Press the back/off key until oven returns to the
oven off mode. Re-select the cooking profile
and allow oven to reheat.
- Call customer service.
- Call customer service.
- Call electrician to improve power supply.
F5: CC Over Temp - Blockage of airflow into the
oven.
- Problem with the blower
motors or heater.
- Defective SSR.
- Check for and remove anything that may be
obstructing regular airflow into the oven.
- Call customer service.
- Call customer service.
F6: EC Over Temp - Blockage of airflow into the
electrical compartment.
- Problem with the cooling
fans.
- Check for paper towels or anything that may
be obstructing cool air into the electrical
compartment.
- Call customer service.
F7: RTD Failure - Damaged or defective oven
components.
- Call customer service.
F8: High Limit
Tripped
- Oven is not clean. - Clean the oven following the weekly cleaning
instructions on pages 6-8. If problem persists,
call customer service.
F9: Belt Run
Failure
- Too much weight on belt.
- Obstruction blocking belt
rotation.
- Damaged or defective oven
components.
- Overheated conveyor drives
- Ensure oven is in the off state and completely
cooled and belt is completely stopped. If belt is
overloaded, remove product from belt.
- Ensure oven is in the off state and completely
cooled and belt is completely stopped. Look
into oven cavity and remove any obstructions
that are blocking the belt’s rotation.
- Call customer service.
- Ensure the filters are clean and fans are
running. Also ensure ambient temperature is
not excessive (greater than 100°F [38°C]).
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