TurboChef 2020 Service Manual

TROUBLESHOOTING
35
Troubleshooting:
F
ood Not Cooking Properly
Does the problem occur for all
pr
ogrammed r
ecipes? For
example, ar
e all r
ecipes under-
cooked/o
v
ercooked/etc.?
I
s the food item in the
corr
ect starting state
(e.g., fr
ozen, fresh, etc.)?
I
s the correct
amount of food
(por
tion) being
cooked?
Ensure the
food item is
being pr
oper
-
ly stored/pre-
pared before
cooking.
Ensure that the correct
amount is being
cooked - not more or
less than the recipe
specifies.
I
s the food item being pr
epar
ed correctly
and consistently? For example, confirm
meat is sliced at corr
ect thickness, pizza
dough is correct consistency, etc.
E
nsure that the
food item is
properly prepared.
Troubleshoot the
fault(s) using the
steps on pages
27-33.
Are there any fault
codes pr
esent
(page 25)?
Replace the I/O
contr
ol boar
d
(page A-8).
D
oes the pr
oblem
occur E
VERY time the
food item is cooked?
YES
NO
YES
YES
NO
YES
NO
YES
NO
NO
NO
Correctly reinstall
plenums and nozzle
plates.
YES
Ar
e the conv
ey
or motors, CMSCs,
blowers, BMSCs, and heaters
working correctly (pages 23-24)? Is
the wire harness properly connected
(pages 37-40)?
Replace/correct the
operation of the
conveyor motors
and/or CMSCs,
blower and/or
BMSCs, heaters,
and/or wiring
harness. (pages 23-
24, 37-40).
NO
YES
YES
Are the plenums and
nozzle plates corr
ectly
installed?
NO

TurboChef 2020 Specifications

General

Dimensions (H x W x D)	25 in x 28.8 in x 26.3 in (635 mm x 732 mm x 668 mm)
Weight	270 lb (122 kg)
Power	208/240V, 60 Hz, 1-phase
Wattage	6200 W
Temperature Range	200°F–500°F (93°C–260°C)
Cavity Dimensions (H x W x D)	10.5 in x 16 in x 15 in (267 mm x 406 mm x 381 mm)
Cavity Volume	1.5 cu ft (42.5 liters)
Cooking Modes	Microwave, Convection, Impingement
Turbo Speed Cooking	Yes
Pre-Programmed Settings	Yes
Exterior Dimensions	25 in x 28.8 in x 26.3 in (635 mm x 732 mm x 668 mm)
Interior Dimensions	10.5 in x 16 in x 15 in (267 mm x 406 mm x 381 mm)
Category	Rapid Cook Oven