What to do if Unify Wireless Service Gateway WSG shows 'Remotely updated' message?
If you see messages like 'Remotely updated,' 'Updating handset…,' or 'Handset is updated' on your Unify Telephone, it means new software has been installed, or some parameters have been remotely changed. In this case, no action is needed. Simply wait for the handset to restart or start up.
How to increase ring volume on Unify Telephone?
If the ring volume on your Unify Telephone is silent, check the status bar for the 'Silent volume' icon. If it's displayed, increase the volume by pressing the Volume up button or by navigating to Settings > Sound & Alerts > Volume on your handset.
Why can't I mute my Unify Wireless Service Gateway WSG Telephone?
If you cannot mute the handset or set the ring volume to “Silent” on your Unify Telephone, the handset is likely configured to restrict you from muting or setting the volume to silent. Contact your system administrator for support and ask them to turn off the Prevent silent parameter to remove these sound restrictions.
How to unmute Unify Telephone?
If there's no ring signal on your Unify Telephone, it might be muted. Look for the 'Silent off' icon in the status bar. If it's visible, press and hold the Sound off key or the mute button in idle mode to unmute the handset.
Why is parameter version bright red on Unify Telephone?
General| Category | Telephone |
|---|---|
| Type | Wireless Service Gateway |
| Manufacturer | Unify |
| Model | WSG |
| Connectivity | Wireless |
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