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General| Type | Cable Modem |
|---|---|
| Model | Connect Box |
| Manufacturer | UPC Cablecom |
| Max Download Speed | 1000 Mbps |
| Max Upload Speed | 50 Mbps |
| Wi-Fi Standard | 802.11ac |
| Wi-Fi Frequency Bands | 2.4 GHz and 5 GHz |
| Ethernet Ports | 4 |
| DOCSIS Version | 3.0 |
| Telephony Ports | 2 |
| USB Ports | 1 |
Contact details for service assistance, technical support, and warranty claims.
Overview of the Connect Box's integrated capabilities including modem, Wi-Fi, Ethernet, and VoIP.
Description of front panel indicators, rear panel ports, and MAC address label.
Lists items in the box and essential safety precautions before device installation.
Minimum computer requirements and step-by-step instructions for connecting the Connect Box.
Guidance on configuring the Connect Box for internet connectivity and IP address retrieval.
Steps to configure and verify TCP/IP settings for Windows XP, 7, and 8.
Instructions for setting up a Wi-Fi network using the Connect Box.
Steps to power on the Connect Box and choose the preferred language.
How to log in to the Connect Box and change the default administrator password.
Steps to customize the Wi-Fi Network Name (SSID) and password.
Access wizards for Wi-Fi connection, network diagnostics, and guest network setup.
View the status of Wireless, Internet, and Telephony connections and connected devices.
Configure wireless signal, security, guest network, and WPS settings for optimal performance.
Set up Firewall, MAC Filtering, IP/Port Filtering, Port Forwarding, DMZ for network protection.
Configure how the Connect Box assigns IP addresses to connected devices.
Enable or disable Universal Plug and Play for applications requiring dynamic port mapping.
Network troubleshooting utilities including Ping, Traceroute, and MTU size adjustment.
Change the administrator login password for enhanced security.
Back up, restore, or reset device configuration settings to factory defaults.
Configure remote management and view detailed device hardware and software information.
Provides solutions for common issues like no power, connectivity failures, and wireless client errors.
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