16
Minimum top-up
per meter
Maximum top-up
per meter
App £10 £175
At a PayPoint outlet £2 £45
Online £10 £175
By text message (SMS) £10 £175
By phone on 03452 068 333 £5 £50
Topping-up
Along with your meters you will also be issued with your own Smart Energy electricity top-up card, enabling you to
top-up your meters as and when you need to. Please keep these cards away from heat and strong magnetic elds as
this may stop them from working. If you move house in the future you will need to leave your cards behind at your
current property for the next occupants to use (see page 31). Your smart meter engineer will ensure your meter is
installed with positive credit, however you should top-up soon after before your credit runs out. Below are all the
ways you can keep your meter topped-up:
• Via our top-up app, available for free download at Apple and Android app stores
• At any PayPoint outlet (see page 17)
• Online at www.utilita.co.uk/top-up
• Text message (see page 19)
• Automated Top-Up Line 03452 068 333
• Monthly pre-pay direct debit plan - please call to discuss this on 03303 337 442
How much can I top-up?
Electricity
This card can only be used to buy electricity for your present address
9826003801187449038
Top-up online,
via mobile or
at any
PayP
oint outlet!
Topping-up
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