Contents
Contents
Introduction ....................................... 2
What is Smart Energy
Your Meters ....................................... 3
In-Home Display ..................................4-5
Account Information ...............................6-7
Viewing your account information
Viewing your current usage
Main Menu ......................................8-11
Viewing your usage history
Viewing your meter readings
Viewing your tariff information
Viewing your messages
Your Settings ...................................12-13
Targets & credit alerts
Supply Status ...................................14-15
Boost Periods
Topping-up .....................................16-21
App, shop, online & text message
Crediting your account manually
Emergency Credit & Friendly Credit ................22-25
Using the electricity meter keypad .................26-29
Restoring your supply
Crediting your account manually
Button functions
Energy Saving .................................... 30
Moving Home .................................... 31
Lost top-up card .................................. 31
Got a Problem? .................................32-35
My top-up isn't crediting my meter
I've topped up but my supply hasn't restored
My manually entered top-up code is being rejected
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