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To expedite repair and to reduce costs, please enclose a
detailed description of the problem and the product’s oper-
ating conditions with every product returned.
If you do not wish a repair on the basis of our quotation,
the device may be returned to you disassembled and at
your expense.
In many cases, the components must be cleaned in the
factory prior to repair.
For cleaning we use an environmentally friendly water
based process. Unfortunately the combined attack of el-
evated temperature, cleaning agent, ultrasonic treatment
and mechanical stress (from pressurised water) may re-
sult in damage to the paint. Please mark in the health and
safety clearance form if you wish a repaint at your ex-
pense just in case such a damage should occur. We will
also replace parts for cosmetic reasons at your request and
at your expense.
Before returning the device
Pack the device properly, if necessary, please order origi-
nal packaging materials at your costs.
Mark the package completely
Enclose the completed health and safety clearance
form.
Notify the carrier of any possible contamination if required.
Scrapping and waste disposal
Dispose of the equipment and any components removed
from it safely in accordance with all local and national
safety and environmental requirements. Particular care
must be taken with components and waste oil which have
been contaminated with dangerous substances from your
processes. Do not incinerate uoroelastomer seals and
O-rings. You may authorize us to dispose of the equip-
ment at your expense. Otherwise we return the device at
your expense.
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