MALFUNCTIONS 84
14.4 Return/repair
TIPS AND RECOMMENDATIONS!
Information about the repair approach
The repair approaches within and outside of the warranty are identical.
If the control system is defective, then it must be sent to VAHLE for repair. Please contact the VAHLE customer
service (see section “3.5 Customer service“).
The following information is mandatorily required to guarantee a fast repair:
• Customer name/address
• Designation of the system in which the control system is installed
• Name of a contact person (for poss. questions)
• Control system designation and serial number
• Error description (what is the error image? Under which circumstance is the error displayed?)
The template for the repair support sheet can be found under: “20 Repair note“.
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