6. Troubleshooting
6.1 Problem situations
Table 11 Troubleshooting table
Problem Possible cause Solution
Display shows one or more
error codes.
Various causes. Check meaning of the error
code(s) and proceed
accordingly. See Error codes
(page 57).
You are adding a new RFL100
data logger to the system but it
is not coming up as a New
Device in viewLinc.
RFL100 is not in range of an
AP10 that has installation
mode turned on, and capacity
to add more data loggers
(maximum 32 for each AP10).
Turn on installation mode in an
AP10 that is within 100 m of the
data logger, and has capacity
to add more data loggers.
RFL100 is connected to an
AP10 that is not connected to
viewLinc.
Verify the following:
• AP10 is connected to the
network and has an IP
address.
• AP10 is configured to
connect to the correct
viewLinc Enterprise Server.
• viewLinc connection of the
AP10 is OK.
RFL100 has been previously
accepted to a dierent
viewLinc system.
Press the Release button of the
RFL100 and verify that the
message NWK REL appears on
screen. The RFL100 is now
ready to join any AP10 that is in
installation mode.
RFL100 has joined an AP10 but
has not been accepted to the
viewLinc system. The AP10 is
no longer in range, but RFL100
cannot change to a dierent
access point as it is pending to
be accepted to the system.
RFL100 User Guide M211861EN-D
56
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