Troubleshooting Manual

vantiva COM3000 - Troubleshooting Manual

vantiva COM3000

21 pages

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COM3000

TROUBLESHOOTING

MANUAL

COM400/COM421/COM51/COM50/QAM4

Table of Contents

Table of Contents2
Introduction4
Basic Troubleshooting Steps4
Satellite Signal Input4
Activation5
System Software Versions6
COM51 Licensing7
Tuner / Setup Issues8
Reboot8
COM51 Reset Button8
COM51 Syslog9
Software Updates9
Activation Issues10
Signal Issues10
Syslog Server Setup11
Troubleshooting Specific Senarios14
COM51 Card Not Visible in Chassis14
Reset COM400 PORTS14
COM51 Card Discovery Issues15
IPTV Debugging Tips15
QAM Output Strength / Quality16
QAM Log16
Preventing Pro:idiom Key Loss17
Transcoder Operations17
SD Analog Transcoders17
MPEG4 to MPEG2 Transcoders17
Receiverless HD18
Legacy Equipment18
Definitions19

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