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COM 3000Troubleshooting
Date: Jan 2024 Version 1
From the Advanced Edit page scroll to the User Config section:
Enter the IP address of your PC in the “Log_IP” field. Leave the “Log_Level” field blank. Repeat this step for each
card you want to capture logs from.
Reboot the COM51 card(s).
Create a directory named “syslog” in the root of the C drive. (c:\syslog)
Open the Tftpd32 program and click on the GLOBAL settings. Select Syslog Server, uncheck other boxes. Click
OK.
In the TFTP settings menu go to SYSLOG check the “Save syslog messages” box and enter the file location in the
“To file” field: Click OK
Enter PC IP address.
File Location
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