VERIFONE SERVICE AND SUPPORT
Accessories and Documentation
M425 I
NSTALLATION GUIDE 39
3 Describe the problem(s).
4 Provide the shipping address where the repaired or replacement unit must be
returned.
5 Keep a record of the following items:
• Assigned MRA number(s).
• Verifone serial number assigned to the device you are returning for service
or repair (serial numbers are located on the bottom of the unit).
• Shipping documentation, such as air bill numbers used to trace the
shipment.
• Model(s) returned (model numbers are located on the Verifone label on the
bottom of the device).
Accessories and
Documentation
Verifone produces accessories and documentation for the M425. When ordering,
please take note of the part number.
Verifone Online Store at https://www.verifone.com/en/us/contact-us
• USA – Verifone Service and Support Group, 1-800-837-4366, Monday -
Friday, 8 A.M. - 8 P.M., Eastern time
• International – Contact your Verifone representative
Accessories
Below are the accessories used with your device. Contact your Verifone
distributor to determine which of the accessories fit your requirements.
M425 Certifications and Regulations VPN DOC391-001-EN
M425 Quick Installation Guide VPN DOC391-002-EN
Table 3 Accessories and VPNs
Part Number Description
STY379-001-01-A Passive Stylus
PPL379-013-01-A Stylus holster
PPL379-014-02-A Privacy Shield with Bridge
PWR390-001-01-A PS,100-240VAC, 12VDC/1.5A/18W, US, WM, 1.8M, 9.0/5.5/
2.1MM RIGHT ANGLE
MSC445-006-00-A CABLE ASSY, USB, ICE CUBE
MSC445-010-00-A CABLE ASSY, ETHERNET, ICE CUBE
MSC445-011-00-A CABLE ASSY, USB & EHERNET, ICE CUBE
MSC445-012-01-A CABLE ASSY, ETHERNET, SERIAL, USB & USB
MSC445-018-01-A CABLE ASSY, M4XX, ETHERNET SWITCH, 2X RJ45
MSC445-019-01-A CABLE ASSY, M4XX POE, USB CABLE
MSC445-021-01-A CABLE ASSY, M4XX POE, ETHERNET SWITCH CABLE
MSC445-028-00-A CABLE ASSY, SERIAL, ICE CUBE
MSC445-029-00-A CABLE ASSY, ETHERNET & SERIAL, ICE CUBE