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V400c
VeriFone V400c Installation Guide
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P
REFACE
Conventions and Acr
onyms
6
V200
C
AND
V400
C
I
NSTALLATION
G
UIDE
7
9
Table of Contents
Default Chapter
3
Table of Contents
3
Audience
5
Organization
5
Preface
5
Related Documentation
5
Conventions and Acronyms
6
Document Conventions
6
Acronym Definitions
6
CHAPTER 1 Device Overview
9
Features and Benefits
9
Connectivity
9
Performance
10
Security
10
Form Factor
10
Exceptional Ease of Use
10
Countertop Performance in a Hand-Over Design
11
True Multi-Application Capability
11
CHAPTER 2 Setup Selecting Unit Location
13
Ease of Use
13
Environmental Factors
14
Electrical Considerations
14
PIN Protection Measures
14
Unpacking the Shipping Carton
15
Periodic Inspection
16
Examining Unit Features
17
Front Panel
17
Connection Ports
18
Establishing Communication
20
Connecting by Telephone Line
20
Connecting by Ethernet Cable
21
Loading a Paper Roll in the Printer
21
Installing or Replacing MSAM Cards
23
Connecting Optional Devices
24
Optional Device Connections
25
Connecting to a PC
25
Connecting to Ecrs
26
Connecting to Pinpads
26
Connecting the Terminal Power Pack
27
Installing Privacy Shield
29
Using the Contactless Reader
31
Using the Smart Card Reader
32
Using the Magnetic Card Reader
33
Hapter
35
CHAPTER 3 Specifications
35
Technical Specifications
35
Unit Power Requirements
35
Temperature
35
Memory
35
Magnetic Stripe Card
35
Smart Card Reader
35
CTLS Function
35
SAM Requirements
36
Communication
36
Display
36
Thermal Printer
36
MOD 10 RS-232 + Usb/Mini-USB Multi-Communication Dongle
36
V200C Plus and V400C Plus Additional Features
36
Hapter
37
Maintenance and Cleaning
37
Maintenance
37
Cleaning
37
Cleaning the Terminal
37
Cleaning the MSR
38
Cleaning the SCR
38
Additional Safety Information
38
Hapter
39
Service and Support
39
Service Returns
39
Accessories and Documentation
40
Connection Cables
41
Multi-Connection Dongles and Cables
41
Power Supplies
41
Accessories
41
Documentation
41
CHAPTER 6 Troubleshooting Guidelines
43
Blank Display
43
Terminal Does Not Dial out
43
Printer Paper Jam
44
Keypad Does Not Respond
44
Peripheral Device Does Not Work
45
Transactions Fail to Process
45
Printer Does Not Print
46
Terminal Display Does Not Show Correct or Readable Information
46
Hapter
47
Port Pinouts
47
Port Pinout Definitions
47
Ethernet Port (LAN)
47
Multi-Communication Port (COM1)
47
Telco Port
47
USB Pinout (Host Port)
48
RS-232 Port (COM1)
48
USB Pinout
48
USB Mini-B Pinout
49
Appendix A
51
A P P en DI
51
Caution and Warning Messages
51
Other manuals for VeriFone V400c
User Guide
33 pages
Instructions
2 pages
Setting Up Your Hardware
8 pages
Activation Guide
4 pages
5
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VeriFone V400c Specifications
General
Display
3.5-inch color LCD
Connectivity
Ethernet
Card Readers
EMV
Security
PCI PTS 5.x
Operating Temperature
0°C to 50°C
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