VeriFone VX 820 Duet Installation Instructions

Mail Order Telephone Order
(MOTO)
• Select ‘Menu’
• Scroll up or down until ‘MOTO’ is
displayed
• Select ‘MOTO’
• Select ‘Telephone Order’ or ‘Mail Order’
• Type in purchase amount and press
green ENTER Key
• Type in credit card number and press
green ENTER key
• Type in expiry date (MMYY) and press
green ENTER key
• Telephone Order only – Type in CVV
and press green ENTER key
• If no CVV is present leave blank and
press green ENTER key
• Select a reason for no CVV from the
list and press green ENTER key. The
three reasons for no CVV are:
- No CVV on card
- CVV not readable
- CVV bypassed
• Merchant copy of receipt will print
automatically
• Press any key or wait for terminal to
prompt whether to print Customer
receipt
- If ‘Yes’ is selected the Customer
receipt will print
- If ‘No’ is selected the terminal will
return to the idle screen
Menu Settings
Use this functionality to hide or change the
order of options on the main menu:
• Select ‘Menu’
• Scroll up or down until ‘Utility’ is
displayed
• Select ‘Utility’
• Scroll up or down until ‘Menu Settings’
is displayed
• Select ‘Menu Settings’
Menu Settings – Change Order of
Options
• Select ‘Change Menu’
• Scroll up or down until the option you
wish to move is highlighted
• Select the hand icon on screen or
press the green ENTER key
• Use the Scroll up or down keys to
move the option up or down the menu
until it is in the location you wish
• Select the return icon or press the
green ENTER key
• Press red CANCEL key to exit
• Terminal will display ‘Save New Menu
Changes?’
• Select ‘Yes’ to save
Menu Settings – Hide Options
• Select ‘Change Menu’
• Scroll up or down until the option you
wish to hide is highlighted
• Select the light bulb icon on screen or
press the yellow BACK key, the option
will be greyed out
• Repeat the last two steps above until
all options you wish to hide are greyed
out
• Press red CANCEL key to exit
• Terminal will display ‘Save New Menu
Changes?’
• Select ‘Yes’ to save
Menu Settings – Reset Menu
• Select ‘Reset Menu’ to restore standard
Menu order and options
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VeriFone VX 820 Duet Specifications

General

Brand	VeriFone
Model	VX 820 Duet
Category	Payment Terminal
Language	English