Listening to and Managing Messages 4-9
Using Voicemail
Wave Phone User Guide
5. Set deliver options (see page 4-10) or re-record your message, as needed.
6. Enter the extension to which you want to forward the message, then press #.
Repeat step 5 for each extension you want to include.
Hint: If you do not know a user’s extension number, press 411, then select the user
by name.
If you want to send the message to all users on the system (which have voicemail
capabilities) press 8888
#.
7. Press # to send the message to the designated extension(s).
OR
Press * to cancel.
Note: If you entered multiple extensions, press * to delete the most recently added
extension. Press
* to delete each extension. Once all extensions have been deleted, press *
to delete the message itself.
Call Back a Sender
Instead of using the reply method to leave a message in the sender’s mailbox, you can use the
Callback feature to directly call the extension or outside phone number of the sender.
During a message, or as soon as it has finished playing:
1. Press 4 to access additional Listening Options.
At the prompt:
2. Press 3 to access the Callback feature without deleting the original message.
OR
Press 4 to access the Callback feature and delete
the original message.
Note: If you are calling back a forwarded message or calling a sender with more than one
available phone number (for example a callback number and a Caller ID number), the system
will prompt you to select the appropriate number.
When the caller’s number appears:
3. Press 1 to dial that number.
OR
To choose from a list of available numbers for the sender (see Note above):
Press 2 to hear a list of available numbers.
4. Select the appropriate number to dial the sender.
5. Press Flash, then press 3, or wait for the other party to hang up to make
another call.
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