Message Delivery Options (Urgent or Private Messages) 4-11
Using Voicemail
Wave Phone User Guide
Sending a Message
After you have pressed 1 to accept the recording and set any Delivery Options
(as described above):
1. Enter the extension to which you want to send the message, then press #.
Repeat step 1 for each extension you want to include.
Hint: If you do not know a user’s extension number, press 411, then select
the user by name.
If you want to send the message to all users on the system (which have voicemail
capabilities) press 8888
#.
2. Press # to send the message to the designated extension(s).
Message Delivery Options (Urgent or Private Messages)
Once you record a message for any reason (that is to send, reply to, or forward a message), you
can set a special delivery option as needed.
You can mark any recorded message:
• Urgent - When you mark a message as “urgent”, when the recipient logs into voicemail
to listen to messages, he/she will hear messages marked as “urgent” before any other
message regardless of time received.
• Private - When a message is marked “private” the recipient cannot forward it, nor can
users who may share the recipient’s voicemailbox play the message. Contact your phone
System Administrator for more information.
• With a Callback Number - You can add an external “callback” number for the recipient.
This provides him/her with a number to which they can reply. However, this only applies
to external callback numbers. You will be prompted to enter the external number.
To Mark a Message as Urgent or Private
After you have pressed # or 1 (as per the prompt) to accept the recording you have just made:
Press 5 to mark the message as Urgent.
OR
Press 6 to mark the message as Private.
OR
To Send a Callback Number
Press 7 to enter an (external only) Callback Number.
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