Basic Phone Handling 2-2
Basic Operation
Wave Phone User Guide
Using a Wave Phone
You can pick up a Wave phone and place a call in the same way that you place calls on other
phones. But you can also do much more. For example, you can dial other Wave users by name
and use special button combinations to redial your last call or call back your last caller.
Depending on your Wave system, you can also place calls over Centrex lines or over the
Internet.
This section explains the following aspects of placing calls on a Wave phone:
• Using the Speaker to make and answer calls
• Adjusting the Handset and Speaker Volume
• Obtain Information for Your Phone
• Using phones other than your own (another user’s phone)
• Dialing internal and external numbers
• Dialing by name
• Using the Hold feature (placing calls on hold to answer and switch between
other calls, etc.)
• Making a call using the * options (redialing the last number you called, returning
the last call that arrived
• Disabling call waiting for a call
• Using the Page and/or Intercom features
Hint: For information about placing calls visually using ViewPoint, refer to the Wave ViewPoint
User Guide.
Fixed Buttons vs. Pre-programmed/Feature Buttons
Most of the models described in this guide have both Fixed buttons and Pre-programmed
(sometimes also known as Feature) buttons. These buttons are used to access and perform
various tasks and functions. Some may be used in conjunction with other buttons.
• Fixed buttons are those that are permanently labeled on the phone hardware. Such
buttons might include SPEAKER, TRANS, HOLD, VOLUME, etc.
• Pre-programmed buttons are those buttons that are pre-programmed by your System
Administrator. Their names/functions will be on a more temporary-type template that can
be replaced if/when the buttons are reprogrammed, etc. Such buttons might include Call
Park, Call Pick Up, Night Answer, etc.
Hint: Often, If your phone does not have a fixed or pre-programmed button for a specific
function, you may be able to use a feature codes. Review the last page of each Chapter 5 through
7 to review the feature codes that are available for the type of phone you are using.
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