Transfer 3-61
Using Wave Phone Features
Wave Phone User Guide
Transferring Calls to Voicemail [D] / [A]
If you are using a Wave Digital or Analog phone, you can transfer calls directly into voicemail
without ringing the destination extension.
Note: This feature requires a specially programmed feature button (that is, Transfer with the
"Direct Transfer to Voice Mail" option selected. Contact your System Administrator to find out
if this feature is available on your Wave Digital phone.
DIGITAL PHONES
To Transfer Calls to Voicemail
While on a call:
1. Press the pre-programmedTransfer button to place the active call on hold.
If your phone does not have a pre-programmed Transfer button, you can use the
Supervised or Blind transfer method using the TRNS/CONF button (shown on the
previous pages). However, the caller will not be transferred directly into voicemail unless
the destination extension does not answer.
2. Enter the destination extension number.
3. Hang up to complete the transfer.
The party is transferred directly to the destination extension’s voicemailbox.
ANALOG PHONES
To Transfer a Call to Voicemail
While on a call:
1. Press Flash, then #.
2. Press *83.
Hint: You can also press Flash, then press 2.
3. Dial the destination extension.
4. Enter the voicemail hunt group.
Contact your phone System Administrator for a list of hunt groups.
5. Hang up to complete the transfer.
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