Videx VK4KC - User Manual

Questions and Answers

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cassie85Sep 4, 2025
Why is there noise over the speech line during Videx Intercom System conversation?
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  Susan CarterSep 4, 2025
  If you are experiencing noise over the speech line during a conversation on your Videx Intercom System, it could be due to the 6 common wires being cabled together with 230 or 380Vac power lines, or with 24Vac videophone power supply wires. To resolve this, separate the 6 common wires from the high voltage cables. Also, separate the 6 common wires from the two 24Vac wires, or cable them together only for a short distance.
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Melissa MillsSep 3, 2025
What to do if Videx VK4KC Intercom System local call doesn't work?
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  Daniel PerkinsSep 3, 2025
  If the local call does not work on your Videx Intercom System, it could be due to a wrong connection or a broken call button. Check the connection or replace the button.
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swardSep 2, 2025
How to fix bad video quality on Videx VK4KC?
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  Lindsay MartinSep 2, 2025
  If the video shown on the monitor of your Videx Intercom System is of bad quality and the image is distorted or double, it could be due to several reasons: * V1, V2 signals unconnected, reversed, or shorted. * The switches of the two-way dip-switch are not both in the ON position. * V1, V2 of the last Art. 316N (if present) not closed with a 75 Ohm resistor. To solve this: * Check that the wires are not broken or shorted. * Set both switches to the ON position. * Use 2x 75 Ohm resistors to connect V1 & V2 to 0V.
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Patricia ReyesSep 1, 2025
What to do if Videx Intercom System door won't open but key LED is on?
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  Jesus MooreSep 1, 2025
  If you are unable to open the door during a conversation, but the key LED on the door station switches on for the programmed time on your Videx Intercom System, there could be a few reasons: * Incorrect position of J2 jumper. * Electric lock wires unconnected or in short. * Wrong electric lock type. To solve this: * Check J2 position on the door station. * Check the wire connection. * Ensure that the electric lock type (AC or DC) is suitable for the J2 position chosen.
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Elizabeth ClaytonAug 31, 2025
How to fix Videx VK4KC Intercom System when it's not possible to open the door during conversation?
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  James BennettAug 31, 2025
  If you can't open the door during a conversation on your Videx Intercom System, the cable size might be too small. Increasing the cable size or doubling up using two wires for each signal may resolve this issue.
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Craig MayAug 30, 2025
What to do if Videx Intercom System door station doesn't call the extension?
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  Perry ScottAug 30, 2025
  If the door station on your Videx Intercom System isn't calling the extension and the bell LED is on for 2 seconds, the issue might stem from several causes: a wrong connection between the door station and the videophone, a cable size that's too small, an incorrect programmed videophone address, or changing the videophone address without powering down the system. To address this: * Check the 6 common wire connections, especially wire “1” (speech line/data). * Increase the cable size or double up using two wires for each connection. * Verify the videophone address on the dip-switches. * Power down the system and then power it up again to detect the new videophone address.
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Erica SullivanAug 29, 2025
How to fix Videx Intercom System door station not calling the extension?
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  Autumn PetersonAug 30, 2025
  If the door station on your Videx Intercom System isn't calling the extension and the bell LED is on for two seconds, it could be due to a few reasons: a wrong connection between the door station and videophone, the cable size being too small, an incorrect programmed videophone address, or changing the videophone address without powering down the system. To fix this: * Check the six common wire connections, especially wire 1 (speech line/data). * Increase the cable size or double up using two wires for each connection. * Check the videophone address on the dip-switches. * Power down the system and then power it up again to detect the new videophone address.
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Andrea LongAug 29, 2025
Why is the local call not working on my Videx Intercom System?
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  williamberryAug 29, 2025
  If the local call feature is not working on your Videx Intercom System, it may be due to a wrong connection or a broken call button. Check the connection or replace the button.
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Bethany PorterAug 28, 2025
What to do if door won't open during Videx VK4KC Intercom System conversation but key LED is on?
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  kariasAug 28, 2025
  If you can't open the door during a conversation with your Videx Intercom System, but the key LED on the door station lights up for the programmed time, it could be due to: * Incorrect J2 jumper position: Check the J2 position on the door station. * Unconnected or shorted electric lock wires: Check the connection. * Incompatible electric lock type: Ensure the electric lock type (AC or DC) matches the chosen J2 position.
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vwoodAug 27, 2025
What to do if it's not possible to open the door during Videx VK4KC conversation?
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  Nichole KingAug 27, 2025
  If you can't open the door during a conversation on your Videx Intercom System, the problem might be due to a cable size that is too small. To fix this, increase the cable size or use two wires for each signal.