IP camera management
53
EN
Appendix
Appendix 1 Q & A
Q: How to nd my password if I forget it?
A: Resetthedevicetothedefaultfactorysettings.
DefaultIP:192.168.226.201
User name: admin
Password:123456
Q: Fail to connect devices through IE browser, why?
A: a.Networkisnotwellconnected.Pleasechecktheconnectionandmakesureitisconnectedwell.
b.IPisnotavailable.ResetthevalidIP.
c.Webportnumberhasbeenrevised:contactadministratortogetthecorrectportnumber.
d.Excludetheabovereasons.RecoverdefaultsettingbyIP-Tool.
Note: DefaultIP:192.168.226.201,masknumber:255.255.255.0
Q: IP tool cannot search devices, why?
A: Itmaybecausedbytheanti-virussoftwareinyourcomputer.Pleaseexititandtrytosearchdeviceagain.
Q: IE cannot download ActiveX control. How can I do?
A. a.IEbrowserblocksActiveX.Pleasetryasbelow.
1-OpenIEbrowser.ClickTools-----InternetOptions….
2-SelectSecurity------CustomLevel….
3-Enableallthesuboptionsunder“ActiveXcontrolsandplug-ins”.
4.ThenclickOKtonishsetup.
b.Otherplug-insoranti-virusblocksActiveX.Pleaseuninstallorclosethem.
Q: No sound can be heard, why?
A: a.Audioinputdeviceisnotconnected.Pleaseconnectandtryagain.
b.Audiofunctionisnotenabledatthecorrespondingchannel.PleasecheckAUDIOitemtoenablethisfunction.