CHAPTER 15 WARRANTY CONDITIONS
15 Warranty conditions
All products supplied by the Heinz Walz GmbH, Germany, are
warranted by Heinz Walz GmbH, Germany to be free from defects in
material and workmanship for one (1) year from the shipping date
(date on invoice).
The warranty is subject to the following conditions:
1. This warranty applies if the defects are called to the attention of
Heinz Walz GmbH, Germany, in writing within one year (1) of
the shipping date of the product.
2. This warranty shall not apply to any defects or damage directly
or indirectly caused by or resulting from the use of unauthorized
replacement parts and/or service performed by unauthorized
personnel.
3. This warranty shall not apply to any product supplied by the
Heinz Walz GmbH, Germany which has been subjected to
misuse, abuse, abnormal use, negligence, alteration or accident.
4. This warranty does not apply to damage caused from improper
packaging during shipment or any natural acts of God.
5. This warranty does not apply to underwater cables, batteries,
fiberoptic cables, lamps, gas filters, thermocouples, fuses or
calibrations.
To obtain warranty service, please follow the instructions below:
1. The Warranty Registration form must be completed and returned
to Heinz Walz GmbH, Germany.
2. The product must be returned to Heinz Walz GmbH, Germany,
within 30 days after Heinz Walz GmbH, Germany has received
written notice of the defect. Postage, insurance, custom duties,
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