X-Rite RapidMatch XI User Manual

RapidMatch
™
XI Spectrophotometer
16
Diagnostics>Systems
Information screen.
Measurement
error or results
appear
inaccurate.
Material being
measured is
damaged (e.g.
scratched)
Obtain new material.
Instrument requires
calibration.
Refer to the Calibration
procedure.
Calibration
procedure fails.
Calibration reference
is dirty or damaged.
Clean the reference per
procedure in the Calibration
section, or replace if damaged.
Instrument and
software not
communicating
(USB
connection).
Interface cable not
connected.
Connect the interface cable
between the computer and the
instrument.
Close and restart the software
application. If this does not work,
reboot the computer.
Reset the instrument from the
Settings>Systems &
Diagnostics>Systems
Information screen.
Instrument will not
measure or
calibrate.
Sensor indicators in
the display do not
change color.
Make sure the light seal is lying
flat and not interfering with the
pressure sensors on the bottom
of the instrument. Refer to the
Light Seal Check and
Replacement section for
information on properly installing
a light seal.
Pressure sensors are not
working correctly. Put the
instrument into targeting mode
and place the instrument on a flat
surface and then lift. If one or
more of the sensor indicators in
the display do not change color
when lifted, there may be a
problem with the pressure
sensor. Contact technical
support.
Light seal not
installed properly or
damaged.
Refer to the Light Seal Check
and Replacement section for
information on properly installing
a light seal.

X-Rite RapidMatch XI Specifications

General

Brand	X-Rite
Model	RapidMatch XI
Category	Measuring Instruments
Language	English