RapidMatch
™
XI Spectrophotometer
17
19. Service Information
X-Rite provides repair service to their customers. Because of the complexity
of the circuitry, all warranty and non warranty repairs should be referred to an
authorized service center. For non warranty repairs, the customer shall pay
shipping and repair cost to the authorized service center, and the instrument
shall be submitted in the original carton, as a complete unaltered unit, along
with all the supplied accessories.
X-Rite, Incorporated has offices around the world. You can contact us using
one of the following methods:
• To identify the X-Rite service center nearest you, please visit our
web site at:
www.xrite.com.
• For online help, visit our web site (
www.xrite.com) and click the
Support link.
• Send an e-mail to Technical Support:
casupport@xrite.com detailing
your problem and listing your contact information.
20. Replacement Parts
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