Getting Help
Xerox
®
B210 Printer
User Guide
159
Getting Help
Your printer includes utilities and resources to help you troubleshoot printing problems.
Status Indicator Alerts on the Control Panel
When a warning condition occurs, the printer alerts you of the problem by displaying the status
indicators. Warning alerts inform you about printer conditions, such as low supplies or low paper supply
that require your attention. For more information, refer to Status Indicators.
Information about current errors and printer status can also be viewed using Xerox
®
CentreWare
®
Internet Services.
Viewing Alerts Using Xerox
®
CentreWare
®
Internet
Services
When an error condition occurs, alert messages display in Xerox
®
CentreWare
®
Internet Services to
inform you of the problem. Alerts warn you about printer conditions that prevent the printer from
printing or degrade printing performance.
1. You can access Xerox
®
CentreWare
®
Internet Services from a Web browser or from a Macintosh
print driver:
• To access Xerox
®
CentreWare
®
Internet Services from a Web browser, at your computer, open
a Web browser, then in the address field, type the IP address of the printer. Press Enter or
Return.
Note: If you do not know the IP address of your printer, refer to Finding the IP Address of Your
Printer.
• To access Xerox
®
CentreWare
®
Internet Services from a Macintosh print driver, at your
computer, select System Preferences
Printers & Scanners Options & Supplies. Select
Show Print Webpage.
2. Click Status
Alerts.
A list of active alerts and a description of the error is displayed.