Xerox ColorQube 8880 User Manual

Troubleshooting
166 Xerox
®
ColorQube 8580/8880 Color Printer
User Guide
Getting Help
This section includes:
• Control Panel Messages .................................................................................................................................................. 166
• Online Support Assistant ................................................................................................................................................ 166
• More Information .............................................................................................................................................................. 167
Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality.
Control Panel Messages
The printer control panel provides information and troubleshooting help. When a fault or warning
condition occurs, the control panel displays a message informing you of the problem. In many cases, the
control panel also displays an animated graphic showing the location of the problem, such as the
location of a paper jam. For many status and warning messages, the control panel Help provides
additional information.
Control Panel Help
To view additional information about items and selections that appear on the control panel, press the
Help (?) button.
The control panel menu items also have associated help text that describes the menu item. To view the
help text for a menu item, navigate to a menu item, then press the Help(?) button.
Online Support Assistant
Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to
solve printer problems. You can find solutions for print-quality problems, paper jams, software
installation problems, and more. Online Support Assistant offers the latest technical solutions and
illustrated step-by-step operational tips.
To access the Online Support Assistant, go to:
• Xerox
®
ColorQube 8580 Color Printer: www.xerox.com/office/CQ8580support
• Xerox
®
ColorQube 8880 Color Printer: www.xerox.com/office/CQ8880support

Xerox ColorQube 8880 Specifications

General

Color	Yes
Maximum duty cycle	120000 pages per month
Number of print cartridges	1
Page description languages	PCL 5Ce, TIFF
Maximum resolution	2400 x 1200 DPI
Time to first page (color, normal)	5 s
Print speed (color, draft quality, A4/US Letter)	51 ppm
Print speed (black, normal quality, A4/US Letter)	- ppm
Print speed (color, normal quality, A4/US Letter)	30 ppm
Maximum internal memory	2048 MB
Total input capacity	625 sheets
Total output capacity	350 sheets
Total number of input trays	5
Multi-Purpose tray input capacity	100 sheets
Paper tray media types	Thin paper
Maximum ISO A-series paper size	A4
Wi-Fi	No
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supported	RedHat EL Linux 4.0 U5
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Power consumption (printing)	- W
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	ENERGY STAR
Product color	White
Market positioning	Business

Weight and Dimensions

Depth	521 mm
Width	406 mm
Height	368 mm