CentreWare Internet Services
Xerox Phaser 4622
User Guide
69
Meter Assistant™
Meter Assistant™ provides detailed information, including dates, times, and counts of impressions sent
in the last billing meter transmission. The meter data is recorded in the Xerox service management
system. It is used for the invoicing of metered service agreements, and also for evaluating consumable
usage against printer performance.
Email notifications can be setup to alert you of the following changes:
• Billing meter reads reported - an alert is generated when billing meter readings have taken place.
You can set up your machine so that it will automatically offer meter readings when requested by
the Xerox Communication Server.
• SMart eSolutions enrollment is cancelled - an alert is generated when the state is changed from
"Enrolled" to "Not Enrolled."
• SMart eSolutions communication error has occurred - an alert is generated when there is a
communication error.
For information about configuring the Meter Assistant™ settings, refer to the System Administrator
Guide.
Supplies Assistant™
The Supplies Assistant™ enables you to
proactively manage toner and drum
cartridge supplies for your machine,
ensuring that you never run out. It
monitors supplies usage and automatically
orders supplies based on actual usage.
The most recent supplies usage
information sent to Xerox can also be
viewed. Use the Refresh button to ensure
the latest information is displayed.
For information about configuring the
Supplies Assistant™ settings, refer to the System Administrator Guide.
Maintenance Assistant
Maintenance Assistant monitors your
machine and notifies Xerox support
services of potential issues. It automates
the notification, troubleshooting and
repair process, minimizing machine
downtime.
• If a problem occurs, you can use the
Send Diagnostics Information to
Xerox... option to immediately send
information to Xerox which will assist with troubleshooting activities.
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