General Care and Troubleshooting
Xerox Phaser 4622
User Guide
90
General Care
There are several consumables on the machine that need replenishing or replacing, such as paper,
staples, and Customer Replaceable Units. To place an order for Xerox consumables, please contact your
local Xerox Representative giving your Company Name, product number and the machine serial
number.
If SMart eSolutions is configured on your machine, the Supplies Assistant™ enables you to proactively
manage toner and drum cartridge supplies for your machine, ensuring that you never run out. For more
information, refer to Supplies Assistant™ on page 69.
Supplies can also be ordered from www.xerox.com, refer to Consumables on page 68 for further
information.
The machine serial number can be displayed by pressing the Menu button, then selecting Information
and then About this Printer. For further information about locating the serial number, please refer to
Locating the Serial Number on page 118.
Customer Replaceable Units
The Toner Cartridge, Waste Toner Bottle, Staple Cartridge, and SMart Kit Drum Cartridge are Customer
Replaceable Units (CRUs) on the machine.
The machine will display a message when a CRU needs to be replaced. Only replace the unit when a
message instructs you to do so or when instructed by a Xerox Representative. To replace a Customer
Replaceable Unit, follow the instructions provided within this guide or with the consumable.
CAUTION: When replacing consumables, DO NOT remove the covers or guards that are fastened
with screws. You cannot maintain or service any of the parts that are behind these covers and
guards. DO NOT attempt any maintenance procedure unless specifically described in the
documentation supplied with your machine.
Storage and Handling
Follow the guidelines below for storing and handling Customer Replaceable Units:
• Always store units unopened and inside their original package.
• Store the correct side up in a horizontal position (not standing on end).
• Do not store consumables in:
• Temperatures greater than 40°C (104°F).
• Humidity range less than 20% and not greater than 80%.
• An environment with extreme changes in humidity or temperature.
• Direct sunlight or room light.
•Dusty places.
• A vehicle for a long period of time.
• An environment where corrosive gases are present.