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• If the error persists, contact your Xerox
representative.
The output has a mottled appearance.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Ensure that the humidity in the room is within
specifications. For details, refer to Relative Humidity.
• Choose a different paper type at the control panel,
in the application, and in the print driver.
• Replace the paper.
Ghosting appears in the printed output.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Change the Paper Type settings in the print driver.
In the print driver, on the Printing Options tab,
select PPaappeerr, then change the OOtthheerr TTyyppee setting.
• Replace the Drum Cartridge.
Auger marks appear on the printed output.
• To check the toner level, check the control panel,
use the print driver, or the Embedded Web Server. If
the toner cartridge is near empty, replace it.
• Verify that the toner cartridge is approved for use in
this printer, and replace it as needed. For best
results, use a genuine Xerox toner cartridge.
The output print is wrinkled or stained.
• Verify that the paper is the correct size, type, and
weight for the printer and that it is loaded properly.
If not, change the paper.
• Try a new ream of paper.
• Change the Paper Type settings in the print driver.
In the print driver, on the Printing Options tab,
select PPaappeerr, then change the OOtthheerr TTyyppee setting.
Xerox
®
VersaLink
®
C71XX Series Color Multifunction Printer User Guide 255
Troubleshooting