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Envelopes are wrinkled or creased when printed.
• Check if the crease is within 30 mm (1.2 in.) of the
four edges of the envelope.
• If yes, it is printing as expected. Your printer is not
faulty.
• If not, take the following actions:
Ensure that envelopes are loaded properly in the
bypass tray. For details, refer to Loading Envelopes
in the Bypass Tray.
Follow the guidelines for printing on envelopes. For
details, refer to Guidelines for Printing Envelopes.
If the problem persists, use a different size
envelope.
The top margin is incorrect.
• Ensure that the paper is loaded properly.
• Ensure that the margins are set correctly in the
application that you are using.
• Adjust the paper registration. For details, refer to
Adjusting Paper Registration.
The printed surface of the paper is bumpy.
1 Print a solid image over the entire surface of one
sheet of paper.
2 Load the printed sheet into the tray with the
printed side face down.
3 Print five blank pages to remove debris from the
fuser rollers.
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Xerox
®
VersaLink
®
C71XX Series Color Multifunction Printer User Guide
Troubleshooting
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