Xerox WorkCentre 3655

Other manuals for Xerox WorkCentre 3655

Service Manual32 pages

Secure Installation And Operation19 pages

Troubleshooting7 pages

Operating Instructions14 pages

Guide16 pages

Manual8 pages

Installation Guide2 pages

Questions and Answers

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margaretbrownSep 6, 2025
What to do if Xerox WorkCentre 3655 All in One Printer fails to power on?
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  Lisa LawsonSep 6, 2025
  If your Xerox All in One Printer fails to power on, consider these potential causes and solutions: * One of the power switches is not turned on. Turn on both power switches. * The power cord is not correctly plugged into the outlet. Turn off the printer power switch, and plug the power cord securely into the outlet. * Something is wrong with the outlet connected to the printer. Plug another electrical appliance into the outlet and see if it operates properly. Try a different outlet. * The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications. Use a power source with the specifications listed in the Electrical Specifications.
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matthew43Nov 22, 2025
Why Xerox WorkCentre 3655 All in One Printer resets or turns off frequently?
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  Cynthia BeardNov 22, 2025
  There are several reasons why your Xerox All in One Printer may reset or turn off frequently: * The power cord may not be correctly plugged into the outlet. Turn off the printer, ensure the power cord is properly connected to both the printer and the outlet, and then turn the printer back on. * A system error might have occurred. Turn the printer off and on again. Print the Error History from the Information Pages of the Printer Setting Utility. If the problem continues, contact your Xerox representative. * The printer might be connected to an uninterruptible power supply. Turn off the printer and connect the power cord to a suitable outlet instead. * The printer could be connected to a power strip shared with other high-power devices. Plug the printer directly into the outlet or ...
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Jacqueline GibsonNov 20, 2025
Why Xerox All in One Printer fails to print?
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  Justin AndersonNov 20, 2025
  There are several reasons why your Xerox All in One Printer might fail to print: * The printer might have an error. To clear it, follow the onscreen prompts or try turning the printer off and on again. * The printer could be out of paper. Simply load paper into the tray. * A toner cartridge might be empty, requiring a replacement. * The front door might be open. Ensure that the toner cartridge and Smart Kit drum cartridge are correctly installed and the door is completely closed. Then, power cycle the printer. * The power cord may not be correctly plugged in. Ensure it is securely connected to both the printer and the outlet, then restart the printer. * The printer might be busy with a previous job. You can delete all print jobs in the print queue from your computer's printer ...
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Alexandra JonesSep 18, 2025
How to fix Xerox All in One Printer output that has stains on the back side?
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  Jennifer DyerSep 18, 2025
  Here are several steps to fix Xerox All in One Printer output that has stains on the back side: * Change the Paper Type settings in the print driver. For example, change Plain to Lightweight Cardstock. In the Printing Preferences of the print driver, on the Paper/Output tab, change the Paper Type setting. * Verify that the paper is the correct size, type, and weight. If not, change the paper settings. * Verify that the printer is plugged into an outlet that is providing the correct voltage and power. Review the electrical specification of the printer with an electrician if necessary.
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michaelmeyerSep 17, 2025
What to do if condensation has formed inside Xerox All in One Printer?
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  kelly66Sep 17, 2025
  If condensation has formed inside your Xerox All in One Printer: * Allow the printer to acclimate for several hours before operation. Allow the printer to operate for several hours at room temperature. * Reduce the humidity in the room. Move the printer to a location where the temperature and relative humidity are within the operating specifications.
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Megan WilliamsSep 14, 2025
How to resolve label and envelope misfeeds on Xerox All in One Printer?
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  Jessica KingSep 14, 2025
  To address label and envelope misfeeds on your Xerox All in One Printer: * Load label sheets according to the instructions from the manufacturer. Load labels in the tray, face up. * Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. * Load envelopes in the bypass tray only. * The heat and pressure of the laser printing process can cause wrinkling. Use supported envelopes.
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Jessica HouseSep 12, 2025
How to stop Xerox WorkCentre 3655 pulling multiple sheets together?
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  samantha60Sep 12, 2025
  To prevent your Xerox All in One Printer from pulling multiple sheets together, consider the following: * The paper tray is too full. Remove some of the paper; do not load paper past the fill line. * The edges of the paper are not even. Remove the paper, align the edges, and then reload it. * The paper is moist from humidity. Remove the paper from the tray and replace it with new dry paper. * Too much static electricity is present. Try a new ream of paper. * Using unsupported paper. Use only Xerox®-approved paper. * Humidity is too high for coated paper. Feed paper one sheet at a time.
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George GeorgeSep 12, 2025
Why Xerox WorkCentre 3655 All in One Printer prints from wrong tray?
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  Jared WileySep 12, 2025
  If your Xerox All in One Printer is printing from the wrong tray, the application and print driver may have conflicting tray selections. To resolve this: 1. Check the tray selected in the print driver. 2. Go to the page setup or printer settings of the application from which you are printing. 3. Set the paper source to match the tray selected in the print driver or set the paper source to Automatically Select. Note: To have the print driver select the tray, set the tray used as the paper source to Auto Selection Enabled.
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Sarah LeeSep 9, 2025
What to do if Xerox All in One Printer paper tray fails to close?
- J
  Jamie ButlerSep 9, 2025
  If the paper tray on your Xerox All in One Printer fails to close, consider the following: * The paper tray lift plate is not locked down. Push down on the paper stack at the back of the tray until it locks down. * If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer. * Some debris or an object is blocking the tray.
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laurenfloresAug 25, 2025
How to solve automatic 2-sided printing problems with Xerox WorkCentre 3655?
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  Robert EvansAug 25, 2025
  If you are experiencing problems with automatic 2-sided printing on your Xerox All in One Printer: * Ensure that you are using a supported paper size and weight for 2-sided printing. Remember that envelopes and labels are not suitable for 2-sided printing. * Verify that the 2-Sided Print option is selected on the Paper/Output tab in the print driver properties.

Summary

Safety

Electrical Safety

Guidelines for safe electrical operation and hazard avoidance.

Operational Safety

Procedures and guidelines for safe operation of the printer.

Maintenance Safety

Safety precautions and warnings related to printer maintenance.

Installation and Setup

Installation and Setup Overview

General steps for connecting and setting up the printer.

Connecting the Printer

Instructions for connecting the printer via USB, Network, or Telephone.

Configuring Network Settings

Explanation of TCP/IP and IP address configurations.

Installing the Software

Procedures for installing print drivers and utilities for various OS.

Paper and Media

Supported Paper

Details on recommended and supported paper types, weights, and sizes.

Loading Paper

Step-by-step guide for loading paper into printer trays.

Printing

Selecting Printing Options

How to configure various print settings via the print driver.

Managing Jobs

Procedures for viewing, pausing, deleting, and managing print jobs.

Printing Features

Printing Special Job Types

Copying

Basic Copying

Step-by-step guide for performing basic copy operations.

Selecting Copy Settings

Options for adjusting copy settings like number of copies, quality, and layout.

Basic Settings

Scanning

Basic Scanning

Overview of scanning methods and steps.

Scanning to a Folder

Setting Scan Options

Configuration of basic and advanced scan settings, including file format.

Scanning to a USB Flash Drive

Scanning to an Email Address

Faxing

Configuring the Printer for Faxing

Steps to configure the printer for faxing and its settings.

Basic Faxing

Overview of the four methods for sending faxes.

Sending an Embedded Fax

Sending an Internet Fax

Maintenance

Cleaning the Printer

Instructions and precautions for cleaning the printer's exterior and interior.

Ordering Supplies

Troubleshooting

General Troubleshooting

Covers common problems like power issues, resets, and tray errors.

Jams

Locating, clearing, and minimizing paper jams.

Copy and Scan Problems

Print-Quality Problems

Troubleshooting steps for various print quality issues like light output or streaks.

Fax Problems

Addresses common issues related to sending and receiving faxes.

Xerox WorkCentre 3655 Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	9999 copies
Time to first copy (black, normal)	12 s
Input color depth	24 bit
Maximum scan area	216 x 356 mm
Image formats supported	JPG, TIF
Document formats supported	PDF
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	200
Digital sender	-
Maximum duty cycle	150000 pages per month
Page description languages	PCL 5c, PCL 6, PostScript 3
Wi-Fi	No
Security algorithms	FIPS 140-2, SNMP, SSL/TLS
Mobile printing technologies	Apple AirPrint, Xerox PrintBack
Supported network protocols (IPv6)	TCP/IP: HTTP/HTTPS, Internet Printing Protocol, PR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD, NetWare: Bindery & NDS IPX/SPX, NDPS/NEPS, AppleTalk: EtherTalk, Microsoft Windows Networking over IP, Apple Bonjour IPv6, Secure FTP
Internal memory	2048 MB
Internal storage capacity	250 GB
Sound power level (standby)	31.9 dB
Sound pressure level (printing)	55.9 dB
Paper input type	Paper tray
Total input capacity	700 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Maximum number of input trays	4
Auto document feeder (ADF) input capacity	60 sheets
Custom media width	139.7 - 216 mm
Custom media length	139.7 - 356 mm
Duplex media weight	60 - 125 g/m²
Paper tray media types	Bond paper, Card stock, Cut sheet, Labels, Plain paper, Pre-Printed, Recycled paper
Paper tray media weight	60 - 216 g/m²
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Blue, White
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	82 W
Power consumption (average operating)	525 W
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 R2 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	RoHS, ENERGY STAR
Certification	FCC, CE 2006/95/EC, 2004/108/EC & 1999/5/EC\\r UL 60950-1/CSA 60950-1-07, EAC, WEEE
Package depth	672 mm
Package width	653 mm
Package height	723 mm
Package weight	33000 g
Operating temperature (T-T)	5 - 32 °C
Operating relative humidity (H-H)	15 - 85 %