Xtreme TX91 - Page 37

Xtreme Power Conversion Corporaon
TX91 3.8- 10kVA User’s Manual
Page 37
Uninterrupble Power Supply
the NEC.
4. The Product must have undeniable physical evidence of a Power Disturbance that directly and proximately
caused the damage;
5. The Connected Equipment must have been damaged by a Power Disturbance on a properly installed,
grounded, and Naonal Electric Code, ("NEC"), code-compliant 120, 208, 240 Volt AC power line in the
United States or Canada, by a Power Disturbance on standard telephone land line or PBX telephone equip-
ment line that is properly installed and connected to an RJ11 port on the Product; or by a Power Distur-
bance on a standard Local Area Network connecon that is properly installed and connected to an RJ45
port on the Product and (d) is directly plugged into, and properly connected to, the Product in its original
condion which was properly operated when a Power Disturbance passed through the Product and (i)
exhausts the protecon capacity of the Product or (ii) damages the Product.
6. The Load Protecon Policy does not apply if the Product has been operated in a failure mode or not in
compliance with XPC operang instrucons in the Product user's manual, or if the Connected Equipment
has not been operated in compliance with the instrucons and manuals of its manufacturer/vendor.
7. This policy is null and void if, XPC determines, in its sole discreon, that the Product has been tampered
with or altered in any way.
What is Not Covered Under the Load Protecon Policy:
The following damage is not covered by this Policy:
1. Restoraon of lost data and reinstallaon of soware.
2. Damage from a cause other than AC power-line transients, except for damage due to telephone line, Local
Area Network, or CATV transients, which is covered only if the Product oers such protecon.
3. DAMAGE CAUSED BY FAILURE TO PROVIDE A SUITABLE INSTALLATION ENVIRONMENT FOR THE PRODUCT
(INCLUDING, BUT NOT LIMITED TO, LACK OF A PROPER SAFETY GROUND).
4. Damage caused by the use of the Product for purposes other than those for which it was designed.
5. Damage caused by accidents, or natural disasters, including but not limited to, re, ood, and wind.
6. Damage caused by abuse, misuse, alteraon, modicaon, or negligence.
7. Any labor costs or travel, room and board expenses associated with the repair and/or restoraon of lost or
damaged hardware, soware or data.
EXCEPT AS EXPRESSLY PROVIDED IN THIS POLICY, XPC SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER,
INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR MULTIPLE
DAMAGES ARISING OUT OF THE USE OF THE PRODUCT OR DAMAGE TO THE CONNECTED EQUIPMENT, REGARD-
LESS OF THE LEGAL THEORY ON WHICH SUCH CLAIM IS BASED, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF SAVINGS OR REV-
ENUE, LOSS OF USE OF THE PRODUCT OR THE CONNECTED EQUIPMENT OR ANY ASSOCIATED EQUIPMENT, LOSS
OF SOFTWARE, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES, DOWNTIME,
THE CLAIMS OF THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.
Subming a Load Protecon Policy Claim:
1. Any claim under the Load Protecon Policy must be made within 10 days of the date of alleged damage to the
Connected Equipment.
2. Call the XPC technical support department at 1-800- 582-4524 and obtain a Load Protecon Policy Returned
Material Authorizaon (RMA) number. Have informaon on all applicable insurance or other resources of re-
covery/payment that is available to the Purchaser and the name of the power ulity supplier for the locaon
of the Connected Equipment. XPC will forward to the Purchaser a Load Protecon Policy claims form, which
must be completed and led with XPC within 30 days.
• Mark the Load Protecon Policy RMA number on the Product the Purchaser is returning.
• Pack the Product in its original packaging or similar packing materials if the original packaging has
been discarded. Enclose the completed Load Protecon Policy claim form and a copy of the Purchas-
er’s original sales receipt for the Product in the box.
• Mark the RMA number clearly on the outside of the box.