Xylem WTW OxiTop-IDS - Page 32

What to do if... Multi 3630/3620 IDS
32 ba77045e01 09/2019
7 What to do if...
Cause Remedy
An OxiTop
®
-IDS mea-
suring head cannot be
registered for a sam-
ple
The selected OxiTop
®
-IDS measur-
ing head is already registered for a
sample
Example: A reset was carried out at
an OxiTop
®
-IDS measuring head
registered for a sample
– Register a free OxiTop
®
-IDS mea-
suring head
– Release the OxiTop
®
-IDS measur-
ing head
– Delete the individual OxiTop
®
-
IDS measuring head from the
sample for which it is registered
– Delete the set in which the
OxiTop
®
-IDS measuring head is
registered.
No measurement
curves are displayed
although the measure-
ment has already been
running for an
extended period of
time
– The AutoTemp phase is still run-
ning
– The temperature control is incor-
rectly set or defective
– An OxiTop
®
-IDS measuring head
cannot be addressed
– Wait for the end of the AutoTemp
phase then start the evaluation
– Temper the sample more precisely
– See error symptom,
A OxiTop
®
-IDS measuring head
cannot be addressed
An measuring head
cannot be addressed
– The radio link was switched off at
the OxiTop
®
-IDS measuring
head, e.g. to save energy
– The battery of the OxiTop
®
-IDS
measuring head is empty
– The radio link between OxiTop
®
-
IDS measuring head and meter is
interrupted
– The OxiTop
®
-IDS measuring
head is defective
– If necessary, read any measure-
ment data available from the
OxiTop
®
-IDS measuring head
– Exchange the battery (all measure-
ment data are lost)
– Remove any barriers and sources
of interference from the radio link
(see operating manual of the WLM
system).
Re-establish the connection
– Exchange the defective OxiTop
®
-
IDS measuring head
– Contact the service department
The Multi 3630/
3620 IDS meter does
not react
– The batteries of the meter are
empty
– Operating condition undefined or
EMC load unallowed
– The meter is defective
– Insert new batteries or connect the
power pack
– Carry out a reset at the meter
(simultaneously press the keys
<MENU/ENTER> and <On/
Off>)
– Contact the service department