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Xylem sensus AutoRead - User Manual

Xylem sensus AutoRead
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AutoRead
User Guide
AUG-10030-03

Table of Contents

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Xylem sensus AutoRead Specifications

General IconGeneral
TypeAutomatic meter reading
Communication protocolWireless (RF)
CompatibilityCompatibility varies depending on the specific AutoRead system
Data collectionAutomatic and remote data collection
Data transmissionWireless transmission to central system
Power SupplyBattery-powered
CommunicationWireless RF
Operating Temperature-20°C to +60°C

Summary

1 AutoRead Introduction

2 Before Using AutoRead

Utility Actions Required Before AMR Systems Start-Up Training

Outlines preparatory actions for personnel before attending AutoRead start-up training sessions.

New AutoRead Customer Requirements

Specifies the mandatory pre-startup requirements for new AutoRead customers before training.

AutoRead PC and User Prerequisites

Details the minimum computer system requirements and user knowledge needed for AutoRead operation.

System Requirements

Lists the essential hardware and software specifications for installing and running AutoRead.

AutoRead Installation;Upgrade Instructions

Provides step-by-step guidance for installing or upgrading the AutoRead software on a PC.

Set up Wifi and Ethernet Connections

Explains the configuration steps for establishing Wi-Fi and Ethernet connectivity for AutoRead.

3 Polling Devices

Configure Polling Devices

Guides users on how to add, delete, and configure properties for various reading devices.

The HHD Tab

Details device control settings specific to Handheld Devices (HHDs) within AutoRead.

The AR400 X Tab

Configures properties specific to AR4001 and AR4002 HHD models.

The AR500 X Tab

Configures properties specific to AR5001 and AR5002 HHD models.

The AR550 X TAB

Configures properties specific to AR5500 series HHD models.

HHD Notes Tab

Manages pre-defined note codes available to meter readers on the HHD.

HHD Work Order Tabs

Configures instructions, parts, and worker details for work order records on the HHD.

Vehicle Device Parameters

Sets and changes individual device parameters for Vehicle Transceiver Units (VXUs).

4 HHD Process Routes

Load Routes into a HHD

Details the process of creating a route file and loading it onto a Handheld Device.

Retrieve Reads from a HHD

Outlines the steps for retrieving collected meter readings from a Handheld Device.

5 Vehicle Process Routes

Load Routes for the Vehicle Read System

Describes loading routes onto a USB flash drive for the Vehicle Read System.

Get Readings from a Vehicle Drive

Explains the process of retrieving collected readings from a Vehicle flash drive.

6 Route Processing Functions

Access the Process Routes Functions

Guides on how to access the Process Routes screen and its associated functions.

Clear

Resets route data in AutoRead, clearing it for new import and returning it to a 'No Meters' status.

Import

Imports route information from external files into the AutoRead database, preparing it for processing.

Load Data

Transfers route data from AutoRead to a handheld or vehicle device, making it ready for meter reading.

Read Data

Retrieves collected meter readings from devices, generates export files, and produces management reports.

Backup

Creates a backup of route information and collected readings, essential for data safety and recovery.

Move Unread Meters

Allows moving meters without readings from one route to another, simplifying route management.

7 Additional Route Processing Options

Load Multiple Routes

Details methods for selecting and loading several routes onto a single device or multiple devices efficiently.

Route Exceptions

Explains route exceptions, identifying missing or duplicate meter data and how to manage them.

Fix Route Exceptions

Guides on correcting duplicate or missing meter information that causes route exceptions in the data.

The Five Required Fields

Lists and describes essential fields like Meter ID and Type needed for accurate meter data processing.

8 Elements of the Process Routes Screen

The Meters Tab

Displays a list of all meters currently imported into a selected route, showing key data points.

The Sort By Menu Box

Allows users to sort the displayed meters by various criteria for easier data management and viewing.

The Filter By Check Boxes

Enables filtering the meter list based on specific criteria, helping users focus on relevant data.

The Route Exceptions Tab

Displays records identified with exceptions, such as missing or duplicate meter information, during the import process.

9 Reports

Alarm Summary

Summarizes power failures and error codes for electric meters, aiding in diagnostics.

Consumption Report

Lists total meter consumption, calculated from previous and current readings, requiring previous reading data.

Multiple Read Exception

Identifies meters on a route that were read more than once, indicating potential data issues.

Multiplier Mismatch

Highlights accounts where the reading multiplier differs from the imported billing multiplier, needing validation.

10 Troubleshooting Non-Route Meter IDs

All Protocols

Explains the fundamental importance of Meter ID and Type for AutoRead system accuracy across all protocols.

TouchRead Meters

Covers troubleshooting for TouchRead devices, including device errors and ID issues.

ID Not on Route (Message on HHD)

Addresses the 'ID Not on Route' message, guiding users to verify address and manually enter readings.

Not at Displayed Location (Message on HHD)

Explains the 'Not at Displayed Location' error and how to correct meter ID or type information in the field.

RadioRead Meters

Covers troubleshooting for RadioRead devices, including no response and ID issues.

Appendix A: Frequently Asked Questions

Why am I getting a Device is Already Loaded error?

Explains the 'Device is Already Loaded' error and how to resolve it by checking route status and clearing previous data.

What does Device Not Found mean when I try to do a Read Data or Load Data in AutoRead?

Addresses the 'Device Not Found' error, typically caused by HHD connection issues or incorrect device ID assignments.

What does Error Matching Model mean when I try to load my HHD?

Explains 'Error Matching Model' resulting from protocol mismatches between the HHD and AutoRead software.

How do I configure the Device ID on a HHD?

Guides on configuring the Device ID for a HHD, crucial for correct identification and communication within AutoRead.

Appendix B: Import and Export Field Names

Table of Field Names

A comprehensive reference table detailing field names, protocols, functions, and notes for data import/export.

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