Yealink CP960 Teams Edition

| Operating Calls | 27
2. Enter the contact information to search and then select the desired contact.
Then the call is connected to the number which you are transferring to.
Performing a Consultative Transfer
You can transfer calls to other contacts after consulting with them first.
Procedure
1.
During a call, tap > Transfer > Consult first.
2.
After the party answers the call, tap beside the contact.
It prompts you whether to transfer the call or not.
3. Enter the contact information to search and then select the desired contact.
4. Tap OK to complete the transfer.
After the transferred party answers the call, the call is transferred successfully.
Forwarding All Incoming Calls
You can set up your phone to forward all incoming calls to a specified destination.
• Forwarding Calls to Voicemail
• Forwarding Calls to a Contact or Number
• Forwarding Calls to Delegates
Forwarding Calls to Voicemail
You can forward all incoming calls to your voicemail.
Procedure
1.
Navigate to > Settings > Calling.
2. Enable Call forwarding.
3. Tap the Forward to field and then select Voicemail.
Forwarding Calls to a Contact or Number
You can forward all incoming calls to a contact or number.
Procedure
1.
Navigate to > Settings > Calling.
2. Enable Call forwarding.
3. Tap the Forward to field and then select Contact or number.
4. Add the desired number.
The incoming calls are automatically forwarded to the contact or number.
Forwarding Calls to Delegates
You can forward all incoming calls directly to your delegates.
Before you begin
You should assign your delegates on the Microsoft Teams client.