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Yealink Teams MP52 User Manual

Yealink Teams MP52
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Table of Contents

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Yealink Teams MP52 Specifications

General IconGeneral
Display Size4.3 inches
Resolution480 x 272 pixels
CameraNo
MicrophoneYes
SpeakerYes
Power over Ethernet (PoE)Yes
Power AdapterOptional
Teams ButtonYes
HD AudioYes
Supported ProtocolsSIP, Microsoft Teams
Operating Humidity10% to 90% (non-condensing)
Ethernet Ports2
Wi-FiYes
BluetoothYes
USB Ports1
Headset PortYes
Operating SystemMicrosoft Teams
Voice CodecsOpus, G.722, G.711
Operating Temperature0 to 40 °C
DisplayColor display

Summary

About This Guide

Related Documentations

Information on additional guides like Quick Start and Administrator Guide.

Getting Started

Hardware of MP52

Details the physical components and their functions of the MP52 phone.

Power LED Indicator

Explains the meaning of different LED status lights on the phone.

Accessing Screens on Yealink Teams Phones

Guide to navigating different screens like Home, Calls, Voicemail, and People.

Entering Data and Editing Fields

How to use the keypad to enter text, numbers, and special characters.

Signing into Microsoft Teams and Locking Your Phone

Signing into Your Device

Steps to sign into your Microsoft online account on the phone.

Signing out of Your Device

Procedure to sign out of the current Microsoft account.

Phone Lock

How to enable and manage phone lock features for security.

Using a Teams Phone as a Common Area Phone

How to configure and use the phone as a shared device.

Changing Your Presence Status

Signing into a CAP/Meeting Account

How to sign in to a Common Area Phone or Meeting account.

Signing out of a Common Area Phone

Steps to sign out of a Common Area Phone account.

Changing Your Presence Status

How to update your availability status on the phone.

Contacts

View All Contact Groups

How to view and manage contact groups on the phone.

Managing Delegates

Adding a Delegate from Settings

Steps to add a delegate to manage calls on your behalf.

Forwarding All Incoming Calls to Delegates

How to set up call forwarding to delegates.

Forwarding Incoming Calls to Delegates if Unanswered

Configure call forwarding for unanswered calls to delegates.

Synchronizing Incoming Calls to Delegates

How to ensure delegates receive incoming calls simultaneously.

Boss/Admin Delegate Call Feature

Call on behalf of

How delegates can make calls on behalf of the boss.

Boss's Call Status

How delegates can view the boss's call status.

Boss' Held Call

How delegates can pick up a boss's held call.

Operating Calls

Switching among the Handset, Speakerphone and Headset Modes

How to change audio output modes during calls.

Placing Calls

Various methods for initiating phone calls.

Answering Calls

Different ways to answer incoming calls.

Call Merge

How to combine active and held calls.

Muting and Unmuting Audio

How to mute or unmute the microphone during a call.

Holding and Resuming Calls

How to place calls on hold and resume them.

Ending or Rejecting an Active Call

Methods to end or reject an ongoing call.

Transferring Calls

How to transfer calls using blind or consultative methods.

Forwarding All Incoming Calls

Setting up forwarding for all incoming calls.

Forwarding Incoming Calls if Unanswered

Forwarding calls that are not answered.

Synchronizing Incoming Calls to the Specified Contact/Delegates

Receiving calls simultaneously with specified contacts or delegates.

Blocking Calls with No Caller ID

How to block calls that do not display caller information.

Anonymous Call

How to hide your phone number when making calls.

Conference Calls

Initiating a Conference Call

How to start a conference call with multiple participants.

Holding and Resuming a Meeting

How to put yourself on hold and resume a conference meeting.

Managing the Conference Participants

How to manage participants within a conference call.

Adding Participants to a Conference Call

How to add more people to an ongoing conference call.

Recording a Meeting

How to record the audio and video of a conference meeting.

Turning on Live Captions

How to enable live captions for spoken content in a meeting.

Raising Hand

How to signal you want to speak in a conference.

Leaving the Conference

How participants can exit a conference call.

Using the Voicemail

Listening to the Voicemail

How to access and play received voicemails.

Deleting Voicemail Messages

How to remove voicemails after listening.

Teams Device Settings

Setting the Language

How to change the device's display language.

Time and Date Display

How to set and format the time and date on the device.

Setting the Time and Date Manually

Steps to manually configure the device's time and date.

Changing the Time and Date Format

How to customize the date and time display format.

Screen Savers

How to configure screen saver settings.

Disabling Screen Saver

Steps to turn off the screen saver feature.

Changing the Waiting Time for Screen Saver

How to adjust the idle time before the screen saver activates.

Changing the Screen Saver Background

How to customize the screen saver's background image.

Changing the Backlight Active Level and Backlight Time

How to adjust screen brightness and timeout settings.

Bluetooth

Activating/Deactivating the Bluetooth Mode

How to enable or disable the Bluetooth feature.

Pairing and Connecting the Bluetooth Devices

Steps to connect Bluetooth headsets or other devices.

Editing Your Device Name

How to change the name of the device shown in Bluetooth settings.

Enabling/Disabling Your Device Discovery

Control whether the device can be discovered by other Bluetooth devices.

Renaming the Paired Bluetooth Devices

How to rename previously paired Bluetooth devices.

Disconnecting the Bluetooth Device

How to disconnect a paired Bluetooth device.

Un-pairing the Bluetooth Devices

How to remove a paired Bluetooth device permanently.

Wireless Network

Activating/Deactivating the Wi-Fi Mode

How to enable or disable the Wi-Fi connectivity.

Connecting to an Available Wireless Network Manually

Steps to connect to a Wi-Fi network by manual selection.

Viewing the Wireless Network Information

How to check details of connected wireless networks.

Disconnecting the Wireless Network Connection

How to forget or disconnect from a Wi-Fi network.

Optional Accessories with Your Phone

Bluetooth Headset

Information on using Bluetooth headsets with the phone.

Wireless Headset

Details on using wireless headsets, including EHS40.

USB Speakerphone CP900 / CP700

How to connect and use USB speakerphones.

Getting More Information About Microsoft Teams

Viewing More Information About Microsoft Teams

How to access details about Teams, licenses, and privacy.

Company Portal

Explanation of the Company Portal app for managing corporate resources.

Sending Feedback

How to report issues or send feedback to Microsoft.

Maintaining Teams Devices

Rebooting Your Device

Steps to restart the phone for troubleshooting.

Viewing Device Status

How to check the phone's network, firmware, and other status details.

Resetting Your Device

How to restore the phone to factory settings.

Troubleshooting

Why is the screen blank?

Solutions for a blank phone screen.

Why does the device display "Network unavailable"?

Troubleshooting steps for network connectivity issues.

Why does the device display time and date incorrectly?

Solutions for incorrect time and date display.

How can I obtain the MAC address of a device when the device is not powered on?

Methods to find the MAC address without the device powered on.

Why can't I receive calls?

Troubleshooting steps for not receiving incoming calls.

Checking the IP Address of Device

How to find the device's IP address.

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