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Yealink Teams Series User Manual

Yealink Teams Series
112 pages
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Table of Contents

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Yealink Teams Series Specifications

General IconGeneral
DisplayColor touchscreen
Audio CodecsOpus, G.722, G.711
ConnectivityEthernet, Bluetooth (select models), Wi-Fi (select models)
Power over Ethernet (PoE)802.3af
USB PortsYes
Headset SupportBluetooth (select models)
Teams ButtonYes (dedicated button for Microsoft Teams)
IntegrationMicrosoft Teams
CameraVaries by model
Supported ProtocolsSIP
Network InterfacesDual Gigabit Ethernet ports
Power AdapterOptional
MountingDesk mount, wall mount
CompatibilityMicrosoft Teams
ResolutionVaries by model (e.g., 800 x 480 pixels)

Summary

Introduction

Related Documentations

Lists related documents like Quick Start Guides, User Guides, and Auto Provisioning Guide.

Typographic and Writing Conventions

Explains typographic conventions used in Yealink documentation for clarity.

Getting Started

Initialization Process Overview

Outlines the phone's initialization process upon connecting to the network and power.

Verifying Startup

Describes how to verify the phone's startup process through LED indicators and screen messages.

Teams Feature License

Explains the requirement and process of importing a Teams feature license for phone functionality.

Phone Network

IPv4 and IPv6 Network Settings

Covers IPv4, IPv6, and dual-stack addressing modes for network connectivity.

DHCP Option for IPv4

Details common DHCP options for IPv4 supported by Teams IP Phones for network parameters.

DHCP Option for IPv6

Lists common DHCP options for IPv6 supported by Yealink Teams IP phones for network parameters.

VLAN

Explains VLAN configuration for tagging packets with VLAN information on phones.

Wi-Fi

Describes Wi-Fi feature enabling connection to wireless networks, applicable to VP59 phones.

Internet Port and PC Port

Covers configuration of Internet and PC ports, including transmission methods and settings.

802.1x Authentication

Details the protocols supported for 802.1X authentication on Yealink Teams IP Phones.

Phone Provisioning

Provisioning Points to Consider

Discusses deployment options for phones via Admin Center or provisioning server.

Boot Files, Configuration Files and Resource Files

Explains using boot, configuration, and resource files for phone setup and features.

Provisioning Methods

Details configuration methods like Central and Manual Provisioning for phones.

Setting Up a Provisioning Server

Provides recommendations for setting up a provisioning server for phone configuration.

Provisioning Phone on the Microsoft Teams & Skype for Business Admin Center

Device Management

Monitors and manages devices directly via the Microsoft Teams & Skype for Business Admin Center.

Configuration Profiles Management

Manages device settings and network settings through configuration profiles.

Firmware Upgrade

Firmware for Each Phone Model

Lists associated and latest firmware names for each Yealink IP phone model.

Firmware Upgrade Configuration

Configures the access URL for firmware files to initiate the upgrade process.

Phone Customization

Language

Supports multiple languages for phone and web user interfaces, with language packs available.

Screen Saver

Configures screen saver settings, including waiting time and background images.

Backlight

Adjusts LCD backlight brightness and time settings for active and idle states.

Time and Date

Manages phone's local clock, including SNTP, DST, and manual settings.

Tones

Customizes dial tones or selects specialized tone sets for different phone conditions.

Power Saving

Configures power saving features to conserve energy by turning off LCD backlight and display.

Power LED Indicator

Configures power LED indicator behavior for incoming calls, busy status, and missed calls.

Bluetooth

Enables and personalizes Bluetooth mode and device name for wireless connections.

Security Features

User and Administrator Identification

Manages user and administrator access levels and passwords for security.

Phone Lock

Enables phone lock to prevent unauthorized use, requiring a password to unlock.

Transport Layer Security (TLS)

Provides secure communication via TLS, supporting versions 1.0, 1.1, and 1.2.

Encrypting Configuration Files

Covers encrypting and decrypting configuration files for secure data transfer.

Hybrid Mode

Hybrid Mode Configuration

Enables or disables the hybrid mode feature and quick ball for app switching.

SIP Account Registration Configuration

Registers SIP accounts on the phone in survivability app mode.

Account Codec Configuration

Enables specific audio codecs for a particular account in survivability app mode.

Local Directory Configuration

Imports local contact files into the phone's directory, supporting contacts and groups.

Troubleshooting Methods

Log Files

Explains how Yealink Teams phones log events into boot and system log files.

Syslog Log

Sends syslog messages to a syslog server in real time for analysis.

Packets Capture

Captures network packets via web UI or Ethernet software for troubleshooting.

Analyzing Configuration Files

Exports and imports configuration files to check and troubleshoot phone settings.

Exporting All the Diagnostic Files

Exports diagnostic files like Pcap trace, logs, and BIN files for problem analysis.

Phone Status

Provides phone status information including version, network, and device details.

Resetting Phone and Configuration

Resets the phone to factory configurations to resolve common issues.

Phone Reboot

Reboots the phone locally via phone UI or web UI to resolve minor issues.

Capturing the Current Screen of the Phone

Captures phone screen display via Action URI and saves it as BMP or JPEG file.

Troubleshooting Solutions

IP Address Issues

Addresses common problems related to IP phone not getting an IP address or IP conflicts.

Time and Date Issues

Solves issues with incorrect time and date display on the phone.

Display Issues

Provides solutions for display problems like blank LCD screen or "Offline" status.

Firmware and Upgrading Issues

Troubleshoots issues related to phone firmware upgrades and configuration updates.

System Log Issues

Solves problems with exporting system logs from provisioning or syslog servers.

Password Issues

Addresses issues related to password recovery and management.

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