Yealink Teams Series User Manual

| Troubleshooting Methods | 101
The following figure shows a portion of the syslog:
Packets Capture
You can capture packet in two ways: capturing the packets via web user interface or using the Ethernet software. You
can analyze the captured packets for troubleshooting purpose.
•
Capturing the Packets via Web User Interface
•
Ethernet Software Capturing Configuration
Capturing the Packets via Web User Interface
For Yealink Teams phones, you can export the packets file to the local system and analyze it.
Yealink Teams IP phones support the following two modes for capturing the packets:
• Normal: Export the packets file after stopping capturing.
• Enhanced: Export the packets file while capturing.
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Capturing the Packets in Normal Way
•
Capturing the Packets in Enhanced Way
Capturing the Packets in Normal Way
Procedure
1.
From the web user interface, navigate to Settings > Configuration.
2.
Select Normal from the pull-down list of Pcap Type.
3.
Enter the desired value in the Packet Capture Count field.
4.
Enter the desired value in the Packet Capture Clip Bytes field.
5.
Select the desired value from the pull-down list of Pcap Filter Type.
6.
Enter the desired value in the Packet Filter String field.
7.
In the Pcap Feature field,click Start to start capturing signal traffic.
8.
Reproduce the issue to get stack traces.
9.
Click Stop in the Pcap Feature field to stop capturing.

Yealink Teams Series Specifications

General

Display	Color touchscreen
Audio Codecs	Opus, G.722, G.711
Connectivity	Ethernet, Bluetooth (select models), Wi-Fi (select models)
Power over Ethernet (PoE)	802.3af
USB Ports	Yes
Headset Support	Bluetooth (select models)
Teams Button	Yes (dedicated button for Microsoft Teams)
Integration	Microsoft Teams
Camera	Varies by model
Supported Protocols	SIP
Network Interfaces	Dual Gigabit Ethernet ports
Power Adapter	Optional
Mounting	Desk mount, wall mount
Compatibility	Microsoft Teams
Resolution	Varies by model (e.g., 800 x 480 pixels)