Yealink MVC940 Deployment Guide

| Troubleshooting | 66
2. Run the Yealink RoomConnect plugin.
3.
Tap from the top-right corner and select Config DM Server.
4. Select the desired platform.
• If you select Yealink Management Cloud Service, enter the enterprise ID.
The enterprise ID can be obtained from the Account Settings on your Yealink Management Cloud
Service.
• If you select Yealink Device Management Platform, enter the server address.
5. Enter the name of meeting room.
6. Select the desired device model.
7. Tap OK.
The system will connect to the Yealink Management Cloud Service/Yealink Device Management
Platform.
Related tasks
Administrator Account Login
Troubleshooting
This section describes solutions to common issues that may occur while using the Yealink MVC/MVC
Ⅱ
system. Upon encountering a case not listed in this section, contact your Yealink reseller for further
support.
• Upgrading System Software
• Firmware for Each Device
• Manually Windows Update
• General Issues
• Restarting the Device
• Checking the Device Status
Upgrading System Software
Windows Update is a service provided by Microsoft which provides security updates and functionality
updates to Windows operating systems and its installed components. The system software (including
Windows, the Camera-Hub/UVC84/UVC80/UVC50/UVC40/UVC30 Room, and the MTouch
Ⅱ)
can be
automatically upgraded via windows update by default. Otherwise, you should enable automatically
windows update or upgrade the devices manually.
Note: You can also upgrade the devices on the Yealink RoomConnect plug-in under Windows or on
the Yealink Management Cloud Service/Yealink Device Management Platform.
For more information on how to upgrade the devices on the Yealink RoomConnect plug-in, please
refer to Yealink RoomConnect User Guide.
For more information on how to upgrade the devices on Yealink Management Cloud Service/Yealink
Device Management Platform, please refer to Yealink Management Cloud Service Administrator
Guide/Yealink Device Management Platform Administrator Guide.
• Enabling Automatic Windows Update

Yealink MVC940 Specifications

General

Reset slot	Yes
USB connector type	USB Type-A, USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports	1
HDMI output ports quantity	3
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	4
Display diagonal	11.6 \
Touchscreen type	Capacitive
Megapixel	- MP
Camera type	Single camera
Sensor type	CMOS
Optical zoom	12 x
Image sensor size	- \
Diagonal field of view	80 °
Vertical field of view	45 °
Horizontal field of view	73 °
Harmonized System (HS) code	85176990
Pan range	0 - 200 °
Product type	Group video conferencing system
Product color	Black
Tilt angle range	0 - 130 °
Bluetooth version	5.2
Number of cameras	2
Number of persons	- person(s)
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Processor family	Intel® Core™ i5
Computer system type	Mini PC
Operating system installed	Windows 10 IoT Enterprise
Internal memory	8192 MB
Storage media type	SSD
Total storage capacity	128 GB
Maximum video resolution	3840 x 2160 pixels
Telepresence	-
Trusted Platform Module (TPM) version	2.0
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Interface module RJ-45 ports quantity	7

Weight and Dimensions

Weight	12100 g
Package depth	413 mm
Package width	935 mm
Package height	312 mm
Package weight	13800 g